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You arrive 10 minutes early, put your belongings away, put on your name tag, and are ready to start
Best answers: On Time, Responsibility, Professionalism, Time Management
Something went wrong, but you try to figure it out before asking for help.
Best Answer: Problem Solving
You make a mistake and tell your supervisor right away.
Best Answers: Honesty, Professionalism, Responsibility
You are working near others, so you keep your voice quiet and appropriate.
Best Answers: Respect, Professionalism
You finish one task and move on to the next without being reminded.
Best Answers: Independence, Work Ethic, Staying on Task
A customer needs help finding a specific item, so you walk them over to the right place
Best answers: Customer Service, Communication, Respect
A coworker is confused about their task, so you explain it step by step.
Best Answers: Teamwork, Leadership, Communication
You are asked to redo work and complete it correctly.
You solve a small problem on your own.
Best Answer: Independence
Plans change suddenly, but you stay calm and pivot.
Best: Flexibility, Professionalism
You finish your work without being reminded.
Best Answer: Independence, Reliability
A customer is upset and speaking loudly. You stay calm and listen.
Best Answer: Customer Service, Patience
You read a checklist before starting your task.
Best Answers: Following Directions, Organization
You double-check your schedule to arrive at the right time.
Best Answers: Time Management, Responsibility, Organization
When your coworkers are complaining, you politely change the subject and bring up something good.
Best Answers: Good Attitude, Positive Attitude, Leadership
You keep working even though the task is hard and has a lot of steps.
Best answers: Patience, Staying on Task, Work Ethic
You are tempted to use your phone but stay focused on what you are working on.
Best Answer: Staying on Task, Professionalism, Self Control
You ask questions to make sure you understand instructions.
Best Answers: Asking for Help, listening
You clean up your area and put everything away before you leave for the day.
Best Answer: Clean Workspace
You always make sure you put things away correctly.
Best Answer: Organization
You make sure you have enough time to finish all your work tasks before your shift ends.
Best Answer: Time Management, Responsibility
You finish all your work tasks early and ask your supervisor what you should do next.
Best Answer: Initiative, Time Management
You help train a new worker.
Best Answers: Teamwork, leadership, communication
You notice you’re running out of supplies and tell a supervisor.
Best Answers: Communication, Responsibility, Problem Solving
When your boss gave you feedback, it made you really upset, but you asked to get a drink of water really quick. You returned to work in 2 minutes.
Best Answer: Emotional Regulation, Self Control, Taking Feedback