Gateway
Inverter
Faults
SDT/FST
App/Tesla.com
100

troubleshooting steps to resolve this error involves ensuring the power cable is plugged into an outlet  

what is no power

100

this is how you can tell solaredge has watts on Led screen

What is a Pac

100

Error codes on display: E018, Measuring riso,state 434/472,E25 Discturbance Earthcurmax, gfdi fude open

What is a ground fault

100

After unsuccessfully troubleshooting error missing grid code your case is assigned to here

what is FST

100

Customer uses this when they can not remember their password

What is password reset

200

little white box with an antenna 

What is an x2e

200

This is how you can tell the watts for ABB on led screen

What is pout

200

 Inverter is yellow and last reading was 2/12/2020

What is bridge offline

200

System performing under 85% 

What is send to sdt

200

The button used to access the billing portal from Tesla.com home page

What is Manage button

300

Black flat box that hooked to router

What is a Neo 

300

Where can you find S/N and mac on a Inverter?(two places) 

What is In the menu and on side of inverter 

300

Error 147,150,152,3x11,2x96,E050, state 240,241

What is an Arc Fault

300

Delta firmware is showing this 3.1.1_SYS-2.4.1 in version before troubleshooting

what is sdt

300

This is the customer facing platform the RN links to

What is Tesla.com

400

no signal light on gateway all green on SGMP with ~ by Mac on Inverter line

What is inverter connected to neighbors gateway 

400

pac is 0.0 and p_ok is 12/16 in peak hours

what is pairing 

400

When Comm status Light blinking red

What is a defective bridge

400

This case is assigned here after registering powerblaster to update ratio from 40 to 1

what is sdt

400

This should be your first checked if consumption is mirroring in app

What is powerblaster registration 

500

Tesla bridges are designed to operate on channels 12-23(0X0C TO 0X17) to communicate with gateway

What is the Zigbee channels

500

How do you find watts on Solaredge HDwave no screen

What is solaredge app and raw uploads

500

Night mode, pac 0.0

What is a DC fault

500

this Case is assign to sdt after reviewing neo gateway diagnostic for bridge offline.  

What is incorrect zigbee channel 

500

The identifier used in warp registration to provide production data to the customers App

what is the InstallationGUID