What three main services does CTS offer and in what order?
Paint, Janitorial, and Carpet Cleaning
How long is the probationary period for CTS employees?
90 days
What colors represent the following services on the Google Calendar:
Paint, Janitorial, Carpet Cleaning
Blue, Orange, Green
What is the packet of documents containing our information called that we use when marketing?
Vendor Packet
What day of the week do sub-contractors and employee's get paid?
Friday
What is the "order form" called that our customers fill out to place an order for services?
50 bonus points: What are all three of our websites?
When does vacation and sick time begin to acrue for full time employees?
After the employee's probationary period
What document should be signed if there is an extra service needed in a unit upon arrival?
Additional services approval form
Where can you find a list of all current workers in each area?
The sub-contractor log
What day of the week are all documents due to Katie? (job completion forms, checklists, approval forms... etc)
Monday
What form is required to be submitted after a unit is walked and what two documents should be uploaded to it?
Inspection Form
Checklist and Approval Form
If you are given a company phone, when are you required to answer calls and respond to emails/text messages?
At all times
What does it mean if a service is "red" on the Google Calendar?
That means the services is completed and the invoice has been sent
How many painters and cleaners are required in each area?
4 painters
10 cleaners
When should timesheets be sent to the workers?
Wednesday mornings before the meeting
What are the three customer tiers within our Customer Appreciation Program? (lowest to highest)
Bronze
Platinum
Diamond
If a CTS employee is involved in an "at fault" accident in a company vehicle, who is responsible for the payment of the insurance deductible?
50 bonus points: How much is the deductible?
The employee
$1000
If a sub-contractor has questions about past payroll periods, where can you find all previous timesheets?
Google Drive / Payroll Packets folder
When creating paperwork for sub contractors, what tax document are they required to fill out?
a W-9
If a unit is highlighted red on a timesheet, what does this mean?
The pay for this unit was deducted and the worker is not being paid for it
Fill in the missing columns of the Weekly Log Sheet
Date _____ Unit _____ Worker ____ Checklist ____ Inspection Form ____ Corrections Sent to Worker _____
Property
Service
Job completion form
Basket
Approval Form
On what four holidays is the CTS office closed for?
New Years Day
Thanksgiving Day
Christmas Eve
Christmas Day
Which is the correct format for a service on the Google Calendar:
A. Oceanaire #1210 1BR (J)
B. Oceanaire (J) #1210 1BR
C. Oceanaire #1210 (J) 1BR
C
What are the three steps to our Marketing Strategy and in what order?
Introduction email
In person visit
Follow up phone call
What three documents are required in order for a Sub-Contractor to be paid for a unit?
Job completion form
Checklist
Approval form