Cubic Apps
Working hours are maintained and entered daily in this Cubic application.
What is SAP Fiori?
This productivity software allows you to create documents, spreadsheets or other files.
What is Office 365?
This app is used the access service provider websites.
What is Google Chrome?
This tool is used to get basic information about the RTA program and how to do job tasks.
What is RTA SharePoint?
This menu option will allow you to turn on multiple tabs.
What is File New-View?
This application will allow you to store documents you create.
What is OneDrive?
This application is used to provision your headset.
What is SIP Phones?
This tool is used to find reference materials on all areas of information related to the job.
What is the SharePoint Notebook?
This tab is where all calls can be seen.
What is My Interactions?
What is Workday?
This app must be downloaded and used for authentication to the Ventra Desktop
What is Duo Mobile?
This app is used to manage your calls, status and make outgoing calls.
What is Interaction Desktop.
This area is used to find reference manuals and how to files.
What is the RTA SharePoint Documents folder?
This tab is where you can view the times you start, finish, take lunches and breaks.
What is the Schedule tab?
This app allows you to read emails, make schedules and save your contacts.
What is Outlook?
These two apps can be used to take notes during a call.
What is Notepad or Sticky Notes?
This app can be used to get your email without going to the Cubic Okta.
What is Outlook?
This area can be used to find extra class assignments.
What is the Documents\Daily Exercise folder?
These 4 steps are the proper procedure to logout of Ventra Desktop and apps.
What is Interaction Desktop, Set Status to Gone Home, File log out, File exit, Ventra Desktop - Sign Out
Application used to get help with technology issues.
What is MyService.
This application is used for virtual meetings and can be found in which section the Cubic apps screen.
What is Zoom in the Work tab?
This app is used to access the Ventra Desktop.
What is Workspot?
In this area you find instructions on how to connect with a foreign language interpreter.
What is the Translation Folder?
This menu option is used to record or re-record a greeting.
What is the Options Menu - Configuration - Personal Prompts?