Who is primarily responsible for seating customers in a contemporary full-service operation
Host/ess
After four hours of continuous making of sandwiches, what actions should the food handler perform to the work surface?
Clean and Sanitize
The term in the restaurant and foodservice industry to "put in place" is called
Mise en place
A bouquet garni is a
bag or bundle of fresh Herbs
A food service organization that works to hire individuals with different backgrounds, religions, and experiences.
What is diversity
When recieving food from a vendor scales are used to
confirm ordered amounts
The factors that affect a sanitizer's effectiveness are
contact time, temperature and concentration
Where should chemicals be stores
in a seperate area away from food
The binding agent in mayonnaise is
egg yolk
Body language and gestures are which type of communication
Nonverbal
what is a food safety management system typically designed to prevent
Foodbourne illness
How many hours will it take a pathegen in the danger zone to grow to levels high enough to make someone sick
4 hours
What should an employee do immediently when a fire occurs
Ask themselves, " Am I in danger?"
Deck, rotary, and convection are all examples of which type of equipment?
Ovens
Which task should a server perform from the guest's right side?
Clearing plates
The primary purpose of the introduction for a written message is to
give a reaosn for the message
What are the six conditions that pathegens need to grow?
Food, Acity, Time, Temperture, Oxygen, and moisture
Boiling an egg in water is an exampl of what type of heat transfer?
Convection
Stir frying is the recommended cooking method for what foods?
bite sized
At a formal dining establishment, who is responsible for the overall management for service
Maitre d'hotel
What 3 actions should be performed during an investigation when an on-the-job accident occurs
Fill out all applicable OSHA forms
Collect physical evidence
intereview all involved
Which class of fire extingisher should be used to extingish a deep-fryer fire after the power has been turned off
K
In baking, a standarized recipe for bakery product is known as a
formula
Mirepoix is a mixture of chopped vegetable containing (include percentages)
50% Onion, 25% Carrots, 25% Celery
The first step in resolving a customer complaint
Listen to the guest explain the issue