Culture & Identity
Learned beliefs, values, and behaviors shared by a group
Culture
Assuming all members of a group are the same
Stereotyping
What should be used FIRST when a patient does not speak English?
Professional interpreter
Organized system of beliefs in a higher power
Religion
Treating all patients with respect for their beliefs and values
Cultural sensitivity
Cultural identity based on shared language, traditions, and heritage
Ethnicity
Negative opinion formed without facts or experience
Prejudice
What should NOT be relied on when communicating with a language barrier?
Family members or gestures only
Belief that God cannot be proven or disproven
Agnostic
What should healthcare workers avoid when caring for patients?
Assumptions and stereotypes
Process of adopting traits of a dominant culture while keeping original culture
Acculturation
Preference or attitude that interferes with fair judgment
Bias
Best method to confirm patient understanding
Teach-back method
Personal belief in meaning or higher power
Spirituality
What should patients be allowed to do regarding their beliefs?
Express cultural and religious practices
Fully adopting dominant culture and losing original culture
Cultural assimilation
Forming a negative opinion without facts
Prejudice
Eye contact meaning varies across what?
Cultures
Religion that uses the Quran as holy book
Islam
What should be used when giving instructions to patients?
Clear language and professional interpreter if needed
Classification based on physical traits like skin color
Race
(SCENARIO): A nurse assumes a patient won’t understand instructions based on appearance. What is this?
Bias or stereotyping
Safest way to ensure understanding with language barriers
Professional interpreter + teach-back
Group that may refuse blood transfusions
Jehovah’s Witness
(SCENARIO): A patient requests time to pray before treatment. What should the nurse do?
Respect the request if it does not interfere with care