HR Desk fun!
Engage rules
Resources for Humans
code of conducting
100

"I applied PTO but i still have an hour of UPT deducted!!! Why HR? Why you stealing my time?"

Ensure PTO is applied to the minute (I.E. 1 hour 2 mins missed, 1 hour 2 mins PTO applied)

Please allow 24-48 hours for UPT to be refunded.

100

how far away should you stand from others when engaging with them?

keep your 6!

100

I'm about to have surgery on my toe... its super serious. I may have to miss a month of work.... What should I do?? Do i need documentation?

Leave of Absence & Accommodations

Select "Leave of Absence"

"Own injury or illness"

Yes you need documentation



100

Can CAs take VTO?

VTO will not be offered to CAs per the code of conduct.

101

I'm trying to print out my paystubs for this last paycheck. Can you walk me through this process?

Select "pay" tab at the top of the page

Select "view pay details"

Select "Pay and tax statements"



101

"I dont want to work at Amazon anymore... what should I do?"

Show them how to resign on A to Z!

101

I'm in school and I need to figure out what to do, I'm working 60 hours a week and going to night classes and I am barely keeping it together.... Can Amazon work with my schedules? I really need some help...

How many hours could I get exempted from my schedule?

We can! Under resources, you can find a school exception request.

Up to 10 hours of your scheduled work week can be exempted because of school (equivalent of 1 day MET as well).


101

Will we have shirts / vests to identify ourselves? Will we be required to wear this?

YES are required to wear this.

201
"Why does it say i have -1 hour UPT except non-CA???"
This is a california state law, you are not actually being charged this hour of UPT.
201

Point of Contact for CAs who work on days

(1 for front half and 1 for back half)

Jacqi (FH) Morgan (BH)

201

"I'm really struggling with my mental health lately. everything seems to be going terrible. I also realized I dont have enough money for rent this month.... On top of all that, my kid got in trouble with the police and now I have to find someone to represent her in court..."

EAP (Employee assistance Program)

Financial resources, Legal counsel, & Mental Health short term counseling



201

Am I as a CA able to transfer to a different department, shift, or accept a seasonal role in a different position here at PDX9?

(currently)

Currently, no. You are able to voluntarily leave this position should you choose at any time but we are not yet offering shift swaps.

300

I dont have any time off options but im negative in UPT.... can i just use vacation time to cover it?


No, vacation is required to be submitted 24 hours in advance. We cannot retroactively apply it. 

300

"I want to file a report about workplace violence... can I do that with you?"

No, I cannot accept this. However, I would encourage you to go see HR. Can we walk there together?

300

Heyyy I like, have never turned on my notification preferences before.... how do i do that? 

What kind of ways can i receive notifications?

Select drop down button

Select "Notification preferences"

Complete the two-step authentication for text or email.

300

Can I work in my process path on the floor should I work MET schedules?

No -- you are only working in the Cultural Ambassador role unless it is VET or approved by your POC.

301

Hi! Are you in HR?

What can you assist me with?

No, I am a Cultural Ambassador. 


I partner with HR and can assist with A to Z, basic workplace concerns, and ensuring you know who to go to if you have a question :)
301

if you see or hear something concerning from an Associate, what is the next appropriate action?

Escalate the issue to HR, we will redirect to the proper channel (LP, Security, Law enforcement, etc.)

301

I have a work concern about the quality of the totes and safety of associates who are carrying them up stairs with 3 points of contact....

I would put it on the whiteboard across from the HR desk but i dont know where to access it now!?

VOA is virtual now! You can access this at the bottom of the resources page under "MyVoice"
301

Where can i access my discount code / perks for Amazon.com?

theres one in your profile tab (if eligible).

theres also a resource for "extras and discounts"