Stages
Components
Definitions
Strategies
Implications
100
This stage of cultural awareness is marked by a lack of understanding or knowledge of groups you do not belong to.
What is parochial stage
100
An example of this component might be a college student taking three hours to get ready for a party
What is self-presentation
100
The customary beliefs, social forms, and material traits of a racial, religious, or social group.
What is culture
100
A doctor who is unsure of asking a Muslim woman to remove her hijab could use this strategy to clear up his confusion
What is asking questions & research
100
The athletic trainer at a technical high school might read up on electrical and plumbing to have this advantage in small talk with their clients
What is pre-existing knowledge
200
A New Englander who believes people in the Deep South are all unintelligent is in this stage of cultural awareness.
What is ethnocentric stage
200
If you don't understand this component of culture, you may order a lemonade in England but receive a sprite
What is slang & language
200
The workers in a units’ perception of their leadership, norms, and work.
What is organizational climate
200
This work culture strategy could help enhance our understanding of other coworkers/clients’ values and point of views, as well as others understanding yours.
What is sense of community
200
A physical therapist who tries to talk to a European client about American football might not have a good grasp on this aspect of cultural awareness
What is small talk
300
This stage of cultural awareness is sometimes referred to as the “third culture stage”
What is participatory culture
300
A baby boomer who listens to The Rolling Stones, plays baseball, and loves Steven Spielberg movies is a good example of what component of culture
What is entertainment
300
The beliefs, thought processes, and attitudes of employees and the ideologies and principles of the organization.
What is work culture
300
Paying for employees to attend a “weight lifting for runners” seminar is a good example of this positive work culture strategy
What is education, training & resources
300
One client at your gym gives you a hug every time he sees you; another will give you a brief, firm handshake; these two clients might have different thoughts on this
What is professional boundaries
400
A male strength coach has a female client who is extremely conservative and finds it rude for a man to touch her. If the coach doesn’t physically guide her through an exercise unless he fears their incorrect form will get them hurt, they are expressing this stage of cultural awareness
What is synergistic stage
400
Baseball’s superstitious rituals, Christianity’s concept of the holy ghost, and a veteran’s respect for the flag are all driven by this major component of culture
What is beliefs
400
The culture shared by workers in a unit which shape their behaviors and attitudes
What is organizational culture
400
A personal trainer’s client just moved from Florida to Massachusetts; since his new community is much faster-paced than he’s used to, he misses an appointment; this strategy could be used when determining whether or not to charge him.
What is being empathetic
400
An NFL player who wants to return to play immediately after suffering a mild concussion despite the team physician’s guidance is an example of this
What is pre-existing beliefs VS evidence-based practice