COMMON BARRIER TYPES
An example of a common cultural barrier type mentioned in the presentation
Difference in Ettiquette and Customs, Language Difference, Non-Verbal Communication, Different Values & Beliefs
A French businessperson says “yes” during a negotiation, but actually means “I understand,” not necessarily agreement. What does this show?
a difference in the meaning of affirmatives between languages
Who is the lead in the scenario performed earlier?
Yuri
What is the name of the Boss in the Scenario?
Alexia
Give the names of three of the members of this Group excluding the gamemaster.
Shante,Yandrea,Jenila,Marlecia
Cultural Barriers are defined as
Obstacles to communication that arise from differences in cultural backgrounds
A Japanese employee keeps saying "it's difficult" in response to a task. What might they be communicating indirectly?
a polite refusal or hesitation to say "no"
Explain how there was a cultural barrier in play in the scenario
Because of Yuri's cultural norms she was misunderstood at work.
The Nationalities of the main characters
Japanese and American
An example of a popular English idiom would be
ANY IDIOM of their choice
When a mix up is caused by different speech origins
LANGUAGE DIFFERENCES
An American tourist asks for directions in Spain, and the locals nod but give unclear instructions. What might have caused the confusion?
a lack of fluency or comfort with English
Name two consequences of the barrier on communication from the scenario.
Frustration, Misinterpretation and Project Delays
This was the setting in which scene 1 took place
the conference room
An idiom can be defined as
An idiom is an expression that has a meaning that can't be deciphered by defining the individual words
Conflicts tend to arise when these phrases are taken literally. What are these words/phrases called?
Idioms
A German and a Chinese colleague struggle to discuss a project over email because one uses precise language and the other is more indirect. What causes this miscommunication?
a difference in indirect versus direct communication
The names of the two side characters in the scenario
Maria & Joan
Yuri's position in the company
a software engineer
A communication barrier is defined as this
the obstacles that one may face when attempting to communicate with another person effectively
When barriers arise across cultures from what you dont say
Non-Verbal Communication
A businessperson in India frequently uses idiomatic expressions that confuse their American counterpart. What’s the barrier here?
the use of local slang or idiomatic language that doesn’t translate well
How was the barrier resolved ? {in the scenario}
Effective communication took place between Yuri and her superior and a method was put it in place to accomodate her cultural difference
Explain The Nature of the Misunderstanding
Alexia asked Yuri to present her ideas on improving the software at the next team meeting. Yuri, due to her cultural background, hesitated to speak directly in the meeting, as she felt uncomfortable asserting her ideas publicly out of respect for senior colleagues (a common value in Japanese culture). Alexia interpreted her silence as a lack of interest or ideas, leading to frustration and delays in project development.
Explain an example of a scenario where you think a cultural barrier applies.
ANYTHING AS LONG AS IT CLEARLY IDENTIFIES THE CULTURAL BARRIER