Cultural Awareness
Communication Style
Bias & Stereotypes
Inclusive Practices
Case Scenarios
100

What does CLAS stand for?

What is Culturally and Linguistically Appropriate Services?

100

What is the term for adjusting your communication approach to match the cultural and linguistic needs of your clients?


What is culturally and linguistically appropriate communication?

100

What is the term for unconscious attitudes or stereotypes that affect our understanding, actions, and decisions?

What is implicit bias?

100

What is the practice of ensuring that all clients, regardless of their cultural background, have equal access to ABA services?

What is cultural inclusivity?

100

A client from a different cultural background is hesitant to participate in a group therapy session. What is a culturally competent approach to address their concerns?

 What is to have a private conversation to understand their cultural perspective and offer alternative options that respect their comfort level?

200

Which principle emphasizes the importance of providing language assistance services, including bilingual staff and interpreter services, at no cost to the client?

What is the principle of Communication and Language Assistance?

200

This type of communication involves understanding and respecting the cultural differences in non-verbal cues, such as eye contact and body language

What is non-verbal communication?

200

This type of bias occurs when we favor people who are similar to ourselves in terms of race, ethnicity, gender, or other characteristics.

What is affinity bias?

200

This approach involves tailoring ABA interventions to respect and incorporate the cultural values and beliefs of the client and their family.

What is culturally responsive practice?

200

During an ABA session, a client’s family expresses that certain behavioral interventions conflict with their cultural beliefs. How should you proceed?

What is to collaborate with the family to modify the intervention plan in a way that respects their cultural beliefs while still achieving therapeutic goals?

300

This concept involves recognizing and addressing the power imbalances inherent in health care provider-client relationships and requires ongoing self-reflection and self-critique

What is cultural humility?

300

According to Washington State requirements, what should be provided to clients with limited English proficiency to ensure effective communication?

What are interpreter services?

300

According to Washington State requirements, what type of training must behavioral health professionals undergo to address and mitigate biases in their practice?

What is unconscious bias training?

300

According to Washington State requirements, what must ABA providers do to ensure their services are inclusive and equitable for all clients?

What is conduct regular cultural competency training?

300

You notice that a client from a minority background is not making progress in therapy. What steps should you take to ensure cultural factors are not being overlooked

What is to review the client’s case with a cultural lens, seek input from culturally knowledgeable colleagues, and adjust the treatment plan as needed?

400

According to Washington State requirements, what type of training must all health care providers licensed by the Department of Health receive to ensure multicultural health awareness?

What is multicultural health awareness education and training?

400

This communication style emphasizes listening to understand the client’s perspective and responding with empathy and validation.

What is active listening?

400

This term describes the oversimplified and generalized beliefs about a particular group of people that can lead to prejudiced attitudes and discriminatory behaviors.

What are stereotypes?

400

This term refers to the practice of using assessment tools and intervention strategies that are validated for use with diverse populations.

What is culturally validated assessment?

400

A client uses non-verbal communication that you are unfamiliar with. How can you ensure effective communication and understanding?

What is to educate yourself on the client’s cultural communication styles, ask clarifying questions, and use culturally appropriate non-verbal cues?

500

This term refers to the process of continuously striving to achieve the ability to work effectively within the cultural context of a client, including their beliefs, behaviors, and needs.

What is cultural competence?

500

What is the practice of using clear, simple language and avoiding jargon to ensure that clients fully understand the information being communicated?

What is plain language communication?

500

What is the practice of recognizing and challenging one’s own biases and stereotypes to provide equitable and effective care to all clients?

What is self-reflection and bias mitigation?

500

In ABA, what is the importance of involving family members and caregivers from diverse backgrounds in the treatment planning process?

What is to ensure that interventions are relevant and respectful of the client’s cultural context?

500

A client reports experiencing discrimination in their community, which is affecting their mental health. How should you address this in your sessions?

 What is to validate their experiences, provide support and resources, and incorporate discussions on coping strategies and advocacy into their treatment plan?