Culture/Ethnicity
Health Beliefs & Practices
Communication Styles
Power
Bias
100
What facets of culture related to health and illness may affect your dental practice?
Select all that apply.

a) Attitudes about touch
b) Beliefs about the cause of disease
c) Fear d) Beliefs about privacy
e) Choice of music

a, b, c, d
100
What factor(s) act as barriers to providing culturally sensitive or culturally congruent care to clients and their support persons? Select all that apply.

a) Stereotyping
b) Prejudice
c) Ethnorelativity
d) Ethnocentrism
e) Discrimination
a,b,d,e
100
True or False: While verbal communication among different cultures may be difficult, non-verbal communication is universal.
False
100
True or False: Power does not play a role in patient - dentist interactions.
False
100
Conscious bias
What is 'explicit' bias
200
_______ habits are among the oldest and most deeply entrenched aspects of many cultures and cannot, therefore, be easily changed. _______ is social and ceremonial.
Food
200
Awareness – consciousness of one’s own attitudes and biases as well as the sociopolitical issues that confront culturally different youngsters. Knowledge – accumulation of factual information about different cultural groups. Skills – integration of awareness competencies to positively impact children from culturally distinct groups. Attitude – belief that differences are valuable and change is necessary and positive. Each domain builds successively on the previous one such that mastery of an earlier domain is necessary before proceeding to subsequent domains.
What is Pedersen’s Developmental Model
200
When communicating with a client who speaks a different language, which represents 'best practices'?

a) Speak loudly and slow
b) Arrange for an interpreter to translate
c) Speak to the client and family together
d) Ask the family member to translate

b) Arrange for an interpreter to translate
200
Awareness of the potential power disparities perceived by the patient, sometimes related to culture and ethnicity is useful to dentists.
True
200
Unconscious bias
What is 'implicit' bias
300
_________is typically described as the totality of learned behaviors of a people that emerges from their interpersonal interactions.
What is CULTURE
300
To obtain cultural assessment data, which questioning techniques is the best choice for the dentist to use to encourage clients to express themselves?

a) Start with brief and direct questions while making eye contact
b) Ask non-threatening and respectful 'yes/no' questions.
c) Begin interview with the most sensitive questions first.
d) Open with broad statements and ask open-ended questions.

d) Open with broad statements and ask open-ended questions.
300
- Exertion of influence - Present in all interpersonal relationships - No interaction in which ______ is not relevant in healthcare
Power
300
Race and compliance stereotyping are associated with: a. shorter visits b. slower speech c. less patient centeredness d. poor ratings on interpersonal care
b & c
400
The term "ethnicity" refers to an awareness of belonging to a group that shares a common and distinctive culture. What additional factors help to define ethnicity?

a) Status
b) Religion
c) Language
d) Race
e) Geographic background

a, b, c, e

Rationale: An ethnic group is a "group of people who have had experiences different from those of the dominant culture in status, background, residence, religion, education, or other factors that functionally unify the group and act collectively on one another"

400
What influencing factors have contributed to implementing transcultural communication?

a) Group communication patterns have developed because of the increase in ethnic, racial, and culturally diversity in America
b) There has been an increase in cultural, ethnic, and disenfranchised populations who seek health care
c) The setting for health care delivery are requesting health professionals to be culturally sensitive
d) Health care professionals seeking to provide high-quality care often face communication barriers.
b) There has been an increase in cultural, ethnic, and disenfranchised populations who seek health care
400
The practice on the part of people in positions of authority of restricting the freedom and responsibilities of those they perceive as 'subordinate to them' - with the idea that this is in their best interest.
what is 'paternalism'
400
_______ is grounded in a basic human tendency to divide the social world into groups.
What is 'implicit bias'
500
What are the prerequisites to the provision of culturally competent care? Select all that apply.

a) Appreciation of cultural differences
b) Culturally awareness
c) Affirmation of the culture's religion
d) Linguistic knowledge
e) Cultural sensitivity
a,b,d,e
500
The initial step toward cultural competence is: a. Living in LA makes me competent. b. When I am out of dental school I will work in a practice where 100% of the patients are just like me. c. Self-awareness of pre-conceptions d. Have a colleague jump in whenever I am stuck with a patient.
c
500
What is the most obvious cultural difference when communicating with individuals and groups?

a) Traditions and rituals
b) Nonverbal communication
c) Verbal communication
d) Space orientation
c) Verbal communication
500
When a patient has a culturally or ethnically based way to care for their own pain, etc.
What are 'home remedies'