Globally Speaking
The beliefs, customs and attitudes of a distinct group of people.
What is Culture?
Conduct that is considered socially acceptable in business.
What is business etiquette?
A strict chain of command found in a formal business culture.
What is hierarchy?
A variety of employees with different backgrounds and identities.
What is diversity?
The unfair treatment of a person or group, usually because of prejudiced attitudes about race,ethnicity, age, religion, or gender.
What is descrimination?
The global economy creates a diverse culture for business, because of this when you trade worldwide you should be aware of these.
What are different cultural and business practices?
A company's shared values, beliefs and golas.
What is corporate culture?
Several levels of management below the top level in a hierarchy.
What is a bureaucracy?
To identify a person by a single trait or as a member of a certain group rather than as an individual.
What is to stereotype?
The form of discrimination toward workers over the age of 40.
What is ageism
Failure to understand the culture of a country with which you do business can ruin in this.
What is a marketing disaster or a bad deal?
Corporate culture can be defined formally through this.
What is a company code of ethics, a written manual or the orientation process?
The type of culture where employees are encouraged to make decisions on their own.
What is informal culture?
The 76 million babies born in the United States between 1946 and 1964.
What is the baby boom generation?
This protects older workers by prohibiting discrimination against workers because of their age.
What is the Age Discrimination in Employment Act
Many companies avoid cultural problems by hiring these in other countries.
What are local managers?
These define the informal corporate culture.
What are dress codes, work habits or social activities?
Being allowed to dress casually and having more flexible work hours.
What is an informal culture?
Companies offer these to promote tolerance among workers. It breaks down stereotypes, creates a work environment in which prejudice is not tolerated and diversity is welcomed.
What is diversity training?
An act passed to strengthen laws that protect workers from discrimination based on race, ethnicity, religion, or gender.
What is the Equal Employment Opportunity Act?
As more companies trade globally, there is an increased demand for people who have studied this.
What are other languages and cultures?
To do business in other countries, companies must be aware of these.
What are cultural differences that affect the workplace?
Job titles are indicators of power and status with a company; dress codes and work hours are strictly enforced.
What is a formal culture?
Offers a broader range of ideas and points of view. Helps a company better understand and serve diverse markets. Improves morale, increases productivity and efficiency, lowers turnover rates, has less absenteeism and has fewer legal costs from employee complaints. Reduces conflicts among workers.
What are the benefits of diversity?
In 1990 this act was passed with prohibited discrimination against qualified people who have disabilities.
What is the Americans with Disabilities Act?