Name the Cultural Belief
Name the missing culture belief at Suncoast
Got It
Do It
What is
Grow It
What is
To improve the financial lives of our members
Name the key result that is NOT listed.
Net Promoter Score: 80%
Adherence of 90% or higher
App Rating og 4.80
What is
Annual Member Growth of 8%
What year was Suncoast founded
What is
1934
Name the monthly _____ we do for culture boost
What is
Culture Boost Huddle
Name the culture boost focus activity demonstrated by naming a cultural belief and telling a 45 second story about it being demonstrated
What is
Focused Storytelling
Name the year Suncoast wants to reach 2.5M members
What is
2030
Name the key result that is linked to the strategic anchor to be envied in digital delivery
What is
App Rating of 4.80
Name what title Kenny has in regards to culture boost
What is
Culture Boost Cheerleader
Name the 2 categories of behaviors in the Steps to Accountability Model
Above the line
Below the line.
Name the culture belief that is revealed in this scenario
We had a couple that had a significant amount of money in each of their savings accounts. Neither of them wanted to listen to us when we tried to talk to them about CD's. One day I calculated the number of dividends they would have received monthly if they had moved their balances to a CD. The next time I saw them I told them, and they were so excited they moved another $100,000 from another institution. Between all their balances they now gets hundreds back each month.
What is
Grow it
By showing the members just how much they'd earn, this advocate demonstrated grow it
Name the 2 key results as of Q3 & Q4
What is
72k new members
78% net promoter score
Name 2 examples of how we can contribute to the key results of Net Promoter Score
What is...
Name how many MCC offices Suncoast has and where.
What is
Mcc Tampa
Mcc Fort Myers
Name what title we give the culture boost facilitators
What is
Culture Boost Champions
Name what cultural belief matters to you the most and why
What is
...
Name all 3 Strategic Anchors
What is
Be the Member's Advocate
Be envied in Digital Delivery
Grow through Price and Financial Wellness
Name what is required to achieve the desired result at Suncoast?
What is
The new culture
Name how one can navigate to submit a focused recognition starting at E3.
What is
Starting at E3 --> Our Organization --> Our Strategy --> Culture Boost --> Focused Recognition
Name one Suncoast Culture Boost Champion
Who is
Anton Richardson
Sierra Delgado
Ashton Jenkins
Jeremy Schmidt
Greg DePasquale
Ken Carlson
Kimi Paquette
There are more names that Kenny will pull up as we do this.