Show:
Family of Companies
Culture
ISMs
Detroit
Resources
100
Home to the Cleveland Cavaliers
What is The Q
100
This takes place during our Friday all team huddles and each us of will have to do one at some point.
What is I Stand For
100
If a client leaves a voicemail or sends an email during business hours, we will return their call that same day.
What is Responding with a Sense of Urgency is the Ante to Play
100
The building where Title Source is located
What is First National
100
The portal where you can find the status of a client's appraisal
What is Nexys
200
A company within the FOC that offers personal loans
RocketLoans
200
This program allows us to send personal cards and gifts to our clients and realtors
What is Operation Heart
200
Time, not money, is the most valuable commodity of all.
What is Every Second Counts.
200
This is the tallest building in Detroit
What is the Renaissance Center
200
A tool our clients use to communicate with us on MyQL
What is Message Board
300
A full service commercial real estate firm
What is Bedrock
300
A monthly award given by Bill Emerson to those who are nominated by their teammates for living the ISMs
What is ISMs in Action
300
Megan realizes that the client already sent in the document we are asking for. Instead of blaming the underwriter for missing it, she apologizes and tells the client that "WE missed it."
What is We Are The They
300
This Ohio City was the original home of the Detroit Lions
What is Portsmouth
300
The resource that houses all of our client's documents
What is Doc Viewer
400
A company that focuses primarily on outbound and inbound contact center solutions, providing clients with everything from contact, to transfer, to full sales of goods, services, and products.
What is Rock Connections
400
A set of rules to live by on every call with a client
What is the Client Care Constitution
400
The total number of ISMs
What is 19
400
The Detroit Tigers won their first world series in this year
What is 1935
400
The place where you can view and update your benefits, payroll, and more
What is Pulse Portal
500
A Detroit-based company that provides healthy, allergen friendly foods and nutrition consulting services to businesses, organizations, and sports teams across the country
What is Savorfull
500
CAVS stands for this
What is Caring, Accountability, Visibility, and Support
500
Kim has an amazing idea to improve the client experience, so rather than keeping it to herself, she submits a cheese and then works with the appropriate teams to make sure her idea gets implemented.
What is Innovation is Rewarded, Execution is Worshipped.
500
This Frenchman design the layout of Detroit
Who is Pierre L'Enfant
500
The email address you use to order internal payoffs
What is CRPayoffRequest@QuickenLoans.com