People Focused
If you have a "Go with the Flow" attitude, you are more likely to be...
What is: Flexible, Flexibility
"You have to learn to be fluid and go where you're needed, when you're needed. You've gotta be flexible. I think that's what acting is."-Luke Hemsworth,
When you join forces to work on something together with another person, that is called a...
What is: a Collaboration
The way a team plays as a whole determines its success. You may have the greatest bunch of individual stars in the world, but if they don’t play together, the club won’t be worth a dime." – Babe Ruth
We have the best _____ in the industry.
What is: Lifetime Warranty
JC Clash of the Titans!
JCs' will face head to head to answer this question.
What is the second core value of Passion?
What is: Optimism
Be an Optimist Prime, not a Negatron
Manager Showdown!
Managers only can only answer this question.
There are four members of the Store 16 Team from the Land of Lincoln. Two are from Northern, one is from Eastern, and one is from Southern. Who are they and where are they from (regionally).
Who are: Darrell (Northern), Jo. (Northern), Sarah C (Eastern), and Caleb (Southern)
Taking ownership of a misunderstanding, miscommunication, or a mistake not only shows your character but also your...
What is: Accountability
"There comes a time when one must take responsibility for one’s mistakes."-Captain Jack Sparrow, Dead Man's Chest
A touch base is considered to be what sort of coaching?
What is: Constructive Feedback
Which metal types are considered to be uncompromising?
What is: Titanium, Tantalum, Cobalt, Meteorite, Damascus Steel
These metals dont have a lot of "give", they are inaccessible to be flexible; unyielding.
What is the first core value of Passion?
What is: Energy
What key skill do you use in regards to assisting a customer about their Shop Job?
Hint: You are doing it right now
What is: Listening
Fun Fact: After listening to someone talk, we can immediately recall about 50% of what was said. Even less is we didn’t like the subject or the person!
Gold Dust!
Jeweler's will face off head to head to answer the question.
When a JC or a CSA comes up to the window and ask if a certain repair can be done on an item you are demonstrating what with them?
Hint: You want them to understand
What is: Transparency, Transparent
"Let's build a country of opportunities, where everybody is equal before the law and where the rules of the game are honest and transparent, and the same for everyone."-Volodymyr Zelensky, President of Ukraine
Manager Showdown!!
Managers will square off head to head to answer the question.
Question: On the culture wheel, what is the first bullet point for OTOC?
What is: Always Us Never Me
Fun Fact: The motto for the Los Angeles Rams is We, not Me.
JC Clash of the Titans!
JCs' will face head to head to answer the question.
What is the hand signal for T.O?
What is: Crossing O
CSA Brawl!
CSA's will face off head to head to answer this question
If Jordan unknowingly places something in her pocket and walks off with it, oblivious to the fact that she has done it, what is her office nickname?
What is: A Nifler
This is under continual improvement because Jordan keeps taking things.
CSA Brawl!
CSA's can only answer this question.
If Erick staggers into work, and someone asks him, "How are you doing today?" and he gives a sarcastic reply, the CSA is showing that they...
What is: Care
Mostly about Erick's well-being, sometimes just to hear a sarcastic remark.
Integrity means...
What percentage is needed to acquire max BBP?
What is: 10%
Gold Dust!
Jewelers will face head to head to answer this question.
What metal is always considered to be under "continual improvement" after it becomes patinaed?
What is: White Gold
Treat your customers they way you'd want your...
Hint: Harry talked about this during his expectations meeting.
What is: mom to be treated.
"Good customers are as rare as latinum—treasure them."- Quark, Stark Trek: Deep Space None
The definition of this core value states that, "something stays the same, is done in the same way or looks the same. An example of the word is a sauce that is easy to pour from a pitcher."
What is: Consistency
"Success isn't always about greatness. It's about consistency, as consistent hard work leads to success, greatness will come.”
- Dwayne Johnson.
What motto does Harry HATE more than anything?
What is: teamwork makes the dream work
What makes up the three bullet points of Uncompromising Standards?
What is: People, Values, Service
Which manager has the most passion about charity volunteering?
Hint: She used to rock blue and white every Sunday
Who is: Stef Blesch