Event
External Environment
Stakeholders
Crisis Management
100

According to KPMG, how are AI cyberattacks becoming more threatening?

-AI cyberattacks are getting more sophisticated/advanced

-Attacks are getting more frequent

100

Differentiate between a threat and an opportunity

Threats are external factors that negatively impact business performance and objectives. 

In contrast, opportunities are external factors that can positively improve performance and growth.

100

List 2 examples of internal stakeholders and external stakeholders

Internal: Employees, managers, shareholders

External: Customer, supplier, financier, government, pressure groups, media, general public, etc.

100

What is a contingency plan?

A proactive strategy designed to help organizations respond effectively to unexpected disruptions

200

What percent of polled business leaders were concerned about AI cyberattacks?

95%

200

What is a STEEPLE analysis?

A strategic business management tool used to evaluate the external environmental factors impacting a business

200

What is the purpose of a stakeholder map?

To identify, analyze, and prioritize individuals or groups based on interest and power over a business to resolve stakeholder conflict.

200

List two impacts of contingency plans

-Minimizes costs

-Saves time

-Reduces risk

-Ensures individuals are safer

300

What were the 3 main types of AI cyberattacks impacting businesses?

Phishing emails, deepfakes, vishing

300

How can public weariness for cybersecurity be an opportunity for businesses?

Businesses can gain trust as a competitive advantage

300

What is a way to manage employees to improve cybersecurity issues?

-Increase & improve cybersecurity training

-Improve internal communication

300

Differentiate between crisis management and contingency planning

Crisis management is a more reactive process with dealing with unexpected situations immediately after happening

In contrast, contingency planning is a proactive approach that prepares for crises