Emails
This is what you do when you transfer an email to a colleague
RA- Reassigning
System where you can access your time sheet and enter hours worked each week
Workday
Tool used to log into the phone system
Five9
Our Custom Ink mascot
Inky
Internal jargon for blank products
Blanks
Process of sending an email to the correct team
Reskilling
Circuit
Kind of experience/interaction we want to provide for customers
WOW /WOW interaction
What our internal search engine is called
Inkternet
Potentially protected material
Content
This is where you reskill a new inquiry about bulk order information
Pre-order.new
The central place of information about the fundraiser, organizer details, and supporters,
Admin (Booster)
Tools we use to keep in touch with the team.
Gchat
Event created in 2005 to recognize team members for their exemplary demonstration of our three Core Values: The Golden Rule, Ownership, and Innovation.
The Inkademy Awards
When an order has been sent to a printer's job queue.
Posted
This is where you reskill an email there is already conversation with Inbound Sales about a bulk order
Pre-order.existing
The system that allows us to access customer accounts, saved designs, and past orders.
Embassy
The owner of/person responsible for a fundraising campaign, outside of Custom Ink.
Organizer
Monthly newsletter from Team Environment that keeps us informed of everything going on around CI
Used when you have taken care of a task
TCO
When you cover someone's queues because they are out of office or otherwise unavailable
Buddy Coverage
A saved design review tool you'll use to determine what to discuss with your customer to ensure the design is completely ready to move on to the order.
The Wizard
A person who makes a purchase from a fundraiser.
Supporter
Weekly newsletter from the Communications team
The Ink Drop
Additional screens so design can be multiple sizes on larger/smaller blanks.
VSS- Various sized screens