Anything Can Happen
Which department?
Customer Care Trivia
ACHT Review
Power History
100

This president abolished slavery

Who is Lincoln?

100

This is the email you would reach out to if a CDR is calling in with a homeowner to confirm

What is tracking.confirmation@powerhrg.com?

100

This customer care agent’s mom is a mechanic

Who is Heather? (Fun fact! She was the first female mechanic in Delco)

100

This is the new VP of Customer Support

Who is Beth Mowery?

100

These are the founders of Power

Who are Jeff and Adam Kaliner?

200

This Mexico 2023 artist's last name is Raymond

Who is Usher?

200

Customer wants to pay for the project before the install

What is the RIO (Project Services)?

200

This team member has gone skydiving six times

Who is Anthony?

200

This is the significance of Juneteenth

What is the end of slavery in the U.S.?
200

HQ was located in this city before Chester

What is Brookhaven?

300

These are the four states at the “Four Corners”, the only location in the US where you can stand in four states at once

What are Arizona, Colorado, New Mexico, and Utah?

300

These two departments are responsible for inviting customers to Project Pulse

Who are Sales and Customer Care?

300

This customer care member ran with the bulls in Spain

Who is Kevin?

300

These four territories offer Solar

What are NJ, PHX, AUS, and SAO?

300

Power was founded in this year

What is 1992?

400

This actor was a carpenter before starring in multiple famous film franchises

Who is Harrison Ford?

400

Customer wants to cancel a custom project (windows/doors) after the PII, still within the rescission period

What is the RIO?

400

This team member used to read phone books/directories for fun

Who is Rachel?

400

These are the three main divisions of TA

What are Revenue, Delivery, and Corporate?

400

These were the original Power colors

What are lime green and blue?

500

Pocahontas was baptized and given this English name

What is Rebecca?

500

Installer is calling in with questions about their onboarding process

Who is Max Brown? (Email hrinstaller@powerhrg.com if he isn't available)

500

This team member, prior to working at Power, had a family bakery business

Who is Elyse?

500

These are the three focus areas of the Movember charity

What are testicular cancer, prostate cancer, and mental health?

500

Power moved to the Wharf in this year

What is 2011?