IMAC
Ownership Changes
Finance
KA & Network
AGCO & Other
100

The abbreviation NR in a case title stands for 

New Retailer

100

After both parties are confirmed, this is sent to begin OC process

Paperwork 

100

This type of violation occurs when a retailer does not have money in their account on a sweep date

NSF

100

This activity was formally known as Migrations

Elite Network Changes

100

LAPS stands for what

Lottery Adminitration Portal System

200

To schedule an install in Quickbase - this is required

Presite

200

This document is sent in email #2

RPM 

200

A bank account needs to remain open for this long to process an outgoing owners invoice/credits

8 weeks

200

Formally known as KAS, these individuals are the point of contact for our Key Accounts

Account Leads

200

THIS report is sent on the first of every month by WHO

60 Day Expiry Report by AGCO

300

This approval is needed to proceed with install

AGCO License 
300

The date of OC is being changed, this is required before we can confirm

Postponement letter 
300

A retailer has to provide this along side a PAD if a bank account change is requested

VOID cheque or Direct Deposit slip 
300
When an ETC is hardwired the tech must remove this for it to show as hardwired

Dongle

300
Lottery Licenses are obtained from AGCO through what portal

iAGCO 

400

This many activities need to be completed in the OLG Lottery Retailer portion of the e-learning 

14

400

Tuesdays, Wednesdays and Fridays are considered what

OFF-day OCs

400

An invoice is left in limbo post install - what process was missed

Bank account not attached to OG

400

This OLG lottery product is endorsed at major grocery chains and appears on your grocery receipt

Quick Ticket 

400

In THIS process, a child case is sent to THIS queue to complete a final audit

Permanent Store Closure, Retail Support Finance Queue

500

This password needs to be verified to confirm GIVEX pertains to an OLG account

1034

500

An OG should not be made inactive if this exists

Active RLs

500

26 Week Sales Averages x 1.5 will give you the amount required for

A security deposit

500

For Lotto Express - in-lane RDLs are referred to as this acronym

MLLX

500

The new INSTANT ticket ordering system is scheduled to launch on this date

July 17, 2023