Foster Empathy for Customers
What are the two top qualities of top salespeople?
Conscientiousness and Modesty
Finish this sentence, knowing your customers challenges and obstacles can become our greatest ...
Assets
What did Chris Farley demolish when he talked about killing the sale?
Roll
What does your team do to align customer centric selling to their values?
If you were the brave soul who answered this, you get an extra 100 points. Thank you
Instead of Upselling customers what should we be doing for them?
What is Upserve
Whose needs should come first when dealing with a customer?
What is the customer
What percentage of salespeople benefit from high levels of curiosity?
82%
Fill in the blank: Empowering customers, also means to __________ their feelings about their challenges and pain points.
Validate
What percentage of customers trust word of mouth more than general advertising?
92%
Who just sold 3 all in one kiosk?
Let's give it up for Jack
What are the four remaining teams in the college playoff?
We don't know, but wanted to see if you could find an answer to help foster empathy to our customers.
Give me an example of how you use Customer Centric Selling in your SBU...
Sorry, no matter what you said, we decided your answer was not going to be correct before the game started. We really did like your answer, but you do not get any points. Please accept this apology and know we appreciate you being vulnerable and able to share. If they game is tied at the end, because you answered so thoughtfully, you will win the game.
Customers recoil at conversations when what is applied?
Pressure
How does your relationship with your customer improve by using customer centric sales?
You are correct
What may be the only path to profitable growth?
Word of Mouth Marketing