CUSTOMERS THAT READILY COMPLAINS, OFTEN LOUDLY AND AT LENGTH
What is the aggressive customer?
100
is the company's ability to supply wants and the needs to customers
What is service
100
is communication that alleges deficiencies during or after purchase
What is a customer complaint
100
The root of the problem is the employee. Apologize to the customer and then start training the employee the proper way of behaving around the customer.
What is the associate helping me was very rude
100
How long should exercise in order to drink Gatorade?
what is over 1 hour?
200
expects the absolute best and is willing to pay for it. likely to complain in a reasonable manner
What is high-roller customer
200
is the ability of an organization to constantly and consistently exceed the customer's expectations.
What is good customer customer service?
200
A customer with a complaint that is resolved is _______ likely to return than a dissatisfied customer who does not voice any complaints
What is more likely
200
make sure that when a customer first comes in, one person greets them and continues to help them while they are in the store.
What is i feel like none of associates want to help me
200
what shape is android obesity?
What is an apple?
300
their role is not to get the complaint satisfied but to win by getting something that is not entitled to be receive.
What is the rip-off customer?
300
good customer service make customers feel like they are the number one __________
What is priority
300
the average customer with an unresolved complaint will tell _____ to 10 people
what is 9 to 10
300
what is the most deadly problem or complaint a customer can make?
What is nobody seems to care for my problem
300
what is hypertension
What is high blood pressure
400
never satisfied, feel there is always something wrong
What is the chronic complainer
400
Make ___________ contact and greet a customer to show you are available to provide them service as needed
What is eye contact
400
for every complaint received the average company has ___ unhappy customers that don't complain.
What is 26
400
with competition, you can always find out what other stores offer that you are not. what can complaint can this prevent?
What is the other establishment offered to so this for me, why can't you
400
where did mr. moore attend college?
What is valdosta state university
500
generally will not complain, but will complain to others