Crazy Contact Center Facts
This country is considered the global call center capital.
What is the Philippines?
This customer has over 95,000 employees in 350 locations around the world. From cardiac arrhythmias to Parkinson’s and diabetes, their medical devices and healthcare solutions transform the lives of 74 million people every year.
Who is Medtronic?
This is the year CCS was founded.
What is 1972?
The 4th letter of the Greek Alphabet.
What is Delta?
This member of the Sr. Team was looking forward to seeing Adelle in Vegas this year.
Who is Shaun?
What is 30%?
The premier source of German inspired and finely crafted holiday and seasonal decor items.
Who is Kathe Wohlfahrt?
Who is Apollo?
The country that has the most islands.
What is Sweden? (270,000)
This person was named after a "good student" in her dad's class - bonus answer: This person's dad's profession.
Who is Andrea?
What is a gym teacher?
This was the first call center, founded in the UK in 1958. They handled incoming calls for the classified ads and subscription services.
What is the Birmingham Press & Mail?
The number of billionaires in the Cargill family.
14 - the Cargill family has more billionaires than any other family in the world.
Cargill is privately held and began as an Iowa grain storage company in 1865.
By this year, CCS had serviced it's 10 millionth call.
The famous historical document begins with the words "We hold these truths to be self-evident".
What is the Declaration of Independence?
This member of the Sr. Team's warning label would read "Objects in mirror are closer than they appear"!
Who is Donovan?
This was the first telephone answering service, started in 1923, in this city and state.
What is Mrs. Smith's Doctor Exchange in Richmond, Virginia?
This customer produces Aleve, Alka-Seltzer, Aspirin, Mir-A-Lax and One-A-Day.
Who is Bayer?
What is 1999?
BONUS: What is 2005?
The country that drinks the most coffee per capita.
What is Finland?
This member of the senior team's favorite summer time memory from childhood was catching fire flies.
Who is Scott?
Typical number of employees small businesses have that have answering services.
What is between 2 and 10?
(55% of companies that use a Telephone Answering Service have between 2 and 10 employees).
Names of 2 Universities CCS Services and the services provided.
What is the University of Minnesota? What is the Study Abroad emergency dispatch service?
What is Olivet Nazarene University? What is directory - remote reception services?
The year CCS acquired TechFit.
What is 2018?
The highest grossing film of all time.
What is Avatar?
This member of the Sr. Team worked at a retirement center when they were 14!
Who is Luanne?