Vocabulary
guarantee
to promise something
go over
check again
"your\appreciate\I\patience."
I appreciate your patience.
Excuse me, this soup is cold!
Answers may vary
ex. I apologize. I will take it back to the kitchen and make it warm right away.
Tell me three phrasal verbs with "up"
follow up
sign up
add up
turn up
apologize
say sorry
turn up
"repeat\please\you\that?\Can"
Can you repeat that please?
Answers may vary.
ex. I'm so sorry you had to wait so long. I will clear the next table for you as soon as possible.
Tell me three phrasal verbs with "out"
wear out
figure out
fill out
hand out
complain
to say something is bad, you don't like it
figure out
find the answer, solution
"refund\like\a\you\or\exchange?\Would/an"
Would you like a refund or an exchange?
or
Would you like an exchange or refund?
I saw this discount online. Why can't you give it to me now?
Answers may vary.
ex. I understand how you feel. The discount might be different from our story today. I will discuss this with the manager right away.
Make a sentence with guarantee
Ex. I guarantee that I will pass the test next time.
patient
able to wait without complaining
going on
happening
"care\I'll\away.\of\take\that\right"
I'll take care of that right away.
I just bought this last week and it's broken. How could you sell this to me?
Answers may vary.
Ex.
I apologize for that. Let's see if we can fix it together. If not, I will call the manager and he can follow up with you.
Use patient/patience correctly in two sentences.
I am a patient person.
I have a lot of patience.
respond
answer someone, talk back to someone
fill out
write in a place that's empty, blank
"anything\there\help\I\else\can\with?/you\Is/that"
Is there anything else that I can help you with?
This is not what I ordered!
Answers may vary.
I'm sorry about that. I will go through your order and sort it out.
Use response/response in a sentence correctly.
Please respond to the question.
Please give me a response to the question.