EMS
Script instructions designed to guide a caller through a detailed patient care process. Instructions are presented in a panel-logic script format designed to be read directly to the caller
What is Pre-Arrival Instruction (PAI)
Used when the operator has referred/transferred the caller to Michigan State Police for information and/or incidents occurring on freeways where DPD is NOT needed
What is Referral Codes PKR7
This type of incident is the discovery of any device or article suspected of being a bomb, explosive device, explosive material or a suspected substance (powder/liquid)
WHAT IS A SUSPICIOUS PACKAGE
NATURE CODE 8350
Two pieces of information are required to complete a call for service?
What is the Location and Nature
This Nature code should be used when reporting:
A female caller stated while cooking at her sister's house, grease spilled over the stove and caught fire.
Caller stated she poured salt on the stove to put the fire out. No Injury.
WHAT IS RESIDENTIAL STRUCTURE FIRE?
After selecting a Chief Complaint Protocol, your first task is to obtain the information necessary to send an appropriate response and provide instructions to the caller. This information is gathered by asking
WHAT IS KEY QUESTIONS
Use when one's own personal property was taken and no burglary or robbery was present i.e., pickpocket, etc.
What is Larceny - Nature Code 3610
Use when a report of persons gambling or conducting games of change on a public street
WHAT IS DISTURBANCES
NATURE CODE 8250-30
This button will have notes and information regarding Officer Safety, and Flagged Address?
WHAT IS THE PREMISE BUTTON
Female stuck in elevator
WHAT IS EXTRICATION / ENTRAPMENT
NATURE CODE 350
After selecting a determinant code, you should provide appropriate
WHAT IS POST DISPATCH INSTRUCTIONS (PDI)
Used when firearm is discovered/found in plain view
What is Hazard A - Nature Code 8730
Used when there is a residential or commercial building on fire and report of people trapped/inside
WHAT IS BURNS2
A way to view remarks, however can not add remarks/notes
WHAT IS THE "NOTES" BUTTON
Gas station attendant reporting a male drove into a pump. He is complaining of losing money due to large spill of gasoline. No injuries
WHAT IS "SPILL OR LEAK"
NATURE CODE 501
There are 33.
WHAT ARE CHIEF COMPLAINT PROTOCOLS ?
9010P
What is Officer in Trouble?
or
What is Detroit Fire and EMS Personnel in Trouble?
Use in cases of a drug overdose, intoxication or one down on a public street.
WHAT IS ONE DOWN & DRUG OVERDOSES
NATURE CODE 8420-20
Where on the CAD toolbar would you find the option to load and save profiles?
WHAT IS THE OPTIONS
Down wires / arcing wires, etc
WHAT IS POWER LINES?
NATURE CODE 800
These questions will provide a standard method for obtaining the basic information needed to process the call. With this information, you select the appropriate chief complaint protocol
WHAT IS CASE ENTRY QUESTIONS
Use when there is an activated residential alarm of a senior citizen whose address is flagged "Senior Profile" and the alarm is NOT verified. If the alarm is verified the exiting "Verified Alarm" protocol shall be utilized.
What is SENIOR CITIZEN - NON VERIFIED ALARM
NATURE CODE 8740-33
SEE TB PS 2016-37 MISCELLANEOUS
Use when a person is reporting a problem with a traffic signal device, i.e. signal not working, signal device, signal wires and /or signal pole is down.
WHAT IS MISC TRAFFIC
NATURE CODE 8170-36
This key should be used to move the cursor forward from one field to the next
WHAT IS THE "TAB" KEY
Female reporting she has low water pressure inside of her home due to kids playing in water from the opened fire hydrant.
WHAT IS OPEN HYDRANT ?
NATURE CODE 610