Mixed bag
It's 3:29, you have how many documents to upload?
You owe how much?
You forgot your badge again?
Get to Know your CS Staff
100

This is the room number for the "secure room"

116

100

This docket type is reserved for accident reports 

H dockets 

100

This is the number of days notice required to disconnect after defaulting a 2nd payment agreement

1

100

This is the number of panic buttons in customer service 

2

100

This is Marie's favorite sports team 

UNI Panthers!

200

This is a person who signs an order certifying signatures

attestor

200

This is the name for a person who is not on the service list but receives notices when filings are made in a docket.

subscriber

200
This is a common term used when a utility offers a non rule based payment agreement. 

Custom 

200

This is a person who signs an order certifying signatures

attestor 


200

Keetah has this number of dogs 

Two!

300

This meeting type is used in rate cases to hear public opinion 

Comment 

300

This is the max number of documents a person can download when using EFS 

10

300

This is the agency who administers the LIHEAP and Weatherization programs

HHS

300

This is something in customer service that is supposed to keep us safe but never works

security camera 

300

Sam recently moved to Iowa from what State?

New Mexico 

400

This is the number of rate cases still pending in front of the commission. 

2 (IAW and BHE)

400

If I am filing rebuttal testimony for witness, Chandler Bing who is works for ABC Law firm and is representing LEG (Large Energy Group), what is the correct document title?

LEG Bing Rebuttal Testimony 

400

A customer notifies the utility they are applying for LIHEAP on November 2, when is the first opportunity for the utility to disconnect. 

30 days from November Nov 2 

400

Manual service is for customers who do not provide this to the IUC 

email address 

400

Name the two CS employees that use to work at Wells Fargo 

Matt and Marie

500

Name the two state holidays the governor has given us off as a "gift" for the last few years 

Wed before Thanksgiving and Christmas Eve

500

This docket type often supplements a rate case.  

TF of tariff docket 
500

This term of art is used in administrative rules to evaluate whether someone is responsible to pay their utility bill 

creditworthiness 

500

This is the name of a publication we receive weekly that provides updates on federal happenings around the nation. 

Inside FERC 

500

This is the city Jared currently lives in...

Bondurant