Show:
ESQi by Numbers
The 4 Circles
Books
Core Values
Enterprise History
100
our current 3 month ESQI
What is 84
100
This stakeholder values convenience
Who are the Drivers
100
This book by Ken Blanchard features an Area Manager and an apparition named Charlie.
What is Raving Fans
100
The most valuable thing we own
What is our Brand
100
Enterprise was started in the basement of a dealership that sold this brand of car.
What is Cadillac
200
What does ESQI have to be to receive breakfast
What is 85
200
This stakeholder values reducing costs
Who is Controllers or CFO's
200
Exceeding Customer Expectations describes this index used to measure customer satisfaction
What is ESQi
200
This is our way of life.
What is Customer Service
200
This was Enterprise's first company slogan and touted the convenience of renting from us.
What is "We'll Pick You Up"
300
What does ESQi have to be to get a happy hour.
What is 90
300
This stakeholder values a balance of cost, control, and convenience
What is ownership
300
This alliterative author wrote 2 books about Enterprise's customer service and 1 about Krispy Kreme's
Who is Kirk Kazanjian
300
This happens when we listen to customer and each other
What is great things
300

This person was the first Enterprise CEO not named "Taylor"

Who is Pam Nicholson

400
Our 12 month ESQI
What is 80
400
This stakeholder values control
Who is operations
400
This Chairman wrote the foreward for Driving Loyalty and Exceeding Customer Expectations
Who is Andy Taylor
400
This is the foundation of our success
What is personal honesty and integrity
400

This was Jack Taylor's job in the Navy

What is a pilot

500
corporate average ESQi.
What is 77
500
Which stakeholder should the sales team be meeting with
Who is ownership
500
Tom Rath's 2004 book about how interactions affect you was paired with the Strengths finder to 2.0 assessment.
What is How Full is Your Bucket
500
Enterprise is a fun and friendly place when this rules
What is Teamwork
500

Before "Enterprise Fleet Management," our leasing operations had gone by this moniker since 1993.

What is Enterprise Fleet Services