Above and beyond
General knowledge
Brain teaser
Guess the artist
Customer service
100
What does "going above and beyond" mean in customer service?
Active listening ,personalized interactions, problem-solving, offering extra assistance to ensure a customer’s needs are fully met
100
Which famous genre of music originated in Jamaica?
Reggae
100
Guyana
100
Pills n potions, we're overdosin'
I'm angry, but I still love you
Nicki Minaj
100
what are the 3 c's of customer experience?
Courtesy, confidence and consistency
200
Which is the longest river in Jamaica?
Rio Minho
200
China
200
'Cause she walk like a boss
Talk like a boss
Manicured nails to set the pedicure off
Ne-Yo
200
What are the 4 foundations of customer service?
To feel welcome, understood, valuable, and comfortable
300
Which parish is called "bread basket:
St.Elizabeth
300
Riggle mi dis, riggle mi dat: What happens 1 time in a minute, 2 time in a week and 1 time in a year.
Letter 'E'
300
Billie Jean is not my lover
She's just a girl who claims that I am the one
But the kid is not my son
She says I am the one, but the kid is not my son
Michael Jackson
300
what are three golden rules of customer experience
Human centered design , driven insights and value creation
400
what colour is on the Jamaican coat of arms?
Red
400
What can be stolen, mistaken, or altered, yet never leaves you your entire life
Your identity
400
I smile, even though I hurt see I smile
I know God is working so I smile
Even though I've been here for a while
I smile, smile
Kirk Franklin
400
What is customer service?
The assistance an organization offers to it's customers.
500
What is the national bird of Jamaica?
Humming bird
500
I’m always in front of you, but you can never see me. What am I?
The future.
500
I feel good
When you're wrapped up in my arms
Dancing to a reggae song
Feel good, feel good
Beres Hammond
500
Name three characteristics of customer service,
.