Above and beyond
What is the primary goal of customer service?
To meet customer needs and ensure their satisfaction.
CHOICE
CHOICE
CHOICE
Multiple choice
Which famous genre of music originated in Jamaica?
Reggae
Pills n potions, we're overdosin'
I'm angry, but I still love you
Pills n potions, we're overdosin'
Can't stand it, but I still love you
Nicki Minaj
What are the Colours for Customer Service Week?
berry, goldenrod, azure, and midnight blue
How should you handle an angry customer?
Listen actively, empathize with their feelings, and work towards a solution.
+verb
Adverb
When did customer service appreciation week start?
1987
I feel good
When you're wrapped up in my arms
Dancing to a reggae song
Feel good, feel good
I feel good cause your perfume isn't loud
That only I can talk about
Feel good, feel good
Beres Hammond
What is the 2024 Customer Service Week Theme?
Above & Beyond.
What are the 4 C's of customer service?
customer experience, conversation, content, and collaboration
ARREST
---------------------
YOU'RE
You're under arrest
What was the theme for 2023 National Customer Service Week?
Team service
Say this morning
I woke up and I looked in the mirror
And every part of my body was in place
Many people died and never saw this day
So another day I live I appreciate
Jermaine Edwards
which month is customer service week celebrated?
October
What does it mean to provide "above and beyond" customer service?
It means exceeding customer expectations by delivering exceptional service that is proactive, personalized, and attentive to their needs.
B........E.........D
Bedspread
Which planet has the most moons?
Saturn
You look so dumb right now
Standin' outside my house
Tryin' to apologize
You're so ugly when you cry
Please
Just cut it out
What is the theme for each day of Customer Service Week?
What does "first contact resolution" mean?
esolving a customer's issue during their first interaction with a service representative, without the need for follow-up.
NO NO
-------------
RIGHT
Right under the nose
Which parish is called the bread basket?
St. Elizabeth.
Wanna please wanna keep wanna treat your woman right
Not just dough but to show that you know she is worth your time
You will lose if you chose to refuse to put her first
She will if she can find a man who knows her worth
What does SLA stand for?
Service Level Agreement