Above and Beyond
What is the primary goal of customer service?
To meet customer needs and ensure their satisfaction.
Who is most likely to have a random outburst?
Kenesha
What does the FCA stand for?
Fiat Chrysler Automobiles
If yu noh mash ants,
yu noh fine him guts
What are the colours for Customer Service Week?
berry, goldenrod, azure, and midnight blue
Name three qualities of a great Customer Service Rep.
Active Listening
Empathy
Problem Solving
Patience
Tenacity
Adaptability
Positive Attitude
Who is most likely to bring vibes anywhere?
Garcia
NO NO
-------------
RIGHT
Right under the nose
When chubble tek yu,
pikney shut fit yu
What is the 2024 Customer Service Week Theme?
Above & Beyond.
What are the 4 C's of customer service?
customer experience, conversation, content, and collaboration
Who are most likely the first two people to be in office?
Simone and Garcia
What does Stellantis means?
to brighten with stars
No mug no bruk,
no cawfee no dash weh
When is Customer Service Week celebrated?
The first full week in October.
What does it mean to provide "above and beyond" customer service?
It means exceeding customer expectations by delivering exceptional service that is proactive and personalized.
Who is most likely to start a hot topic in office?
Jahzniel
In what year was the Chrysler Corporation founded?
1925
Wha sweet a mout’
hat a belly
What is the theme for each day of Customer Service Week?
What was the theme for 2023 National Customer Service Week?
Team service
Who is most likely to over-exaggerate when telling a story?
Osylin
Unscramble me
sriermbustneme
Reimbursements
If you get your han' in a debil mout'
tek it out."
What does SLA stand for?
Service Level Agreement