Billing
Who is the Research Supervisor?
Chelsie Rodriguez
Where do you go to complete required learning compliance modules?
GPS - Global People Solutions
Is Our helpdesk available 24/7?
Yes
Where do you submit an IT ticket to report a new incident?
Service Now
How many times has the AR team won the Championship belt for best basket?
2
How many functions are within the central billing department?
6
- Labor Billing
- Payment Portal Invoicing
- Pay Application
- Email only Invoicing
- Reoccurring Revenue
- Manual Invoicing
When is benefit open enrollment 2025?
October 1 - October 30, 2025
Who is the help desk manager?
James Massie
What is the name of the new system being implemented to replace AX?
SAP
Are avocados a fruit or vegetable?
They're technically considered a single-seeded berry.
How many AR collectors are there?
6
Courtney McDonald, Dina Medina, Georgia Casas, Natasha Dyer, Maria Leverett
Who manages the talent side of HR (such as recruiting and internal mobility)?
Vanessa
What does ProServe handle?
Upgrades, Migrations, Database Rebuilds
What is the name of the person who sends the IT monthly update email?
Ivan Fernandez - IT Operations Manager
Australia is wider than the moon, True or False?
True: The moon is 3400 km in diameter, while Australia’s diameter from east to west is almost 4000 km.
Which team process contractors invoices?
Labor billing team
How long has Jose been with the organization?
7 years
Who is over Customer Support?
Daphne Anderson
Who is the IT infrastructure manager?
Jeremy Stewart
Is it illegal to own just one guinea pig in Switzerland?
Yes: It's considered considered animal abuse, because they're social beings and get lonely.
Does every customer go through the credit application process to due business with Assa Abloy?
No,
Only customer wanting Net30 terms have to go through the credit application process for approval.
Who is Senior Vice President and Head of Human Resources?
Claire Leighton
Who do you contact to inquire about Support Contracts?
Paul Johnson or Courtney Carson
Where do you go to create a global service desk ticket?
Company portal: under help & support
Which planet spins clockwise?
Venus