Our Department
The person who reports to the Minister
Who is the Director-General
The number of Megabytes in a Gigabyte
What is 1024?
Log off and on again
What is the universal troubleshooting method?
What is Integrated Client Management System?
What is a bad request
Provides after-hours statutory responses to critical and immediate child protection matters and issues, with service delivery targeted at securing children’s immediate safety and addressing presenting issues until the relevant Child Safety Service Centre re-opens and is able to assume case responsibility
What is the Child Safety After Hours Service Centre?
The name of the department's data centre located in Springfield
What is Polaris?
Recognition that if an incident cannot be resolved at the first point of contact – namely the Service Desk
What is an escalation?
Where grants are managed just following a natural disaster
What is the Community Recovery Processing System?
OU (organisational unit).
What is a folder (or container)
Includes Alderley, Forest Lake, Maroochydore, Redcliffe, Strathpine and Stones Corner?
What is the Moreton region?
A security device which either permits or denies network traffic between a source server and a destination server
What is a firewall?
Helps to control the life cycle of strategic, tactical, and operational changes to IT services through standardized procedures.
What is change management?
Assesses new desktop software and hardware requests from customers.
What is Product On-Boarding?
Microsoft product used to deploy software and operating systems to our end users.
What is System Center Configuration Manager (SCCM)
Coralee O'Rourke
Who is the Minister for Communities, Disability Services and Seniors?
The meaning of the acronym WAP as it relates to Wi-Fi technology
What is a Wireless Access Point?
Includes the site list, service catalogue and records of customer issues and requests.
What is Service Now?
Provides Queensland foster and kinship carers with improved and secure access to information and support, when and where they need it
What is carer connect?
Autodiscover (or Autodiscovery)
What is the name of the process Outlook completes when creating a new profile?
The department’s approach and commitment to growing our cultural capability and applying that in our various roles to enable vulnerable Aboriginal and Torres Strait Islander peoples in Queensland to improve their lives
What is the Aboriginal and Torres Strait Islander Cultural Capability Plan?
The cable that can be used to connect two PC's together
What is a cross-over cable?
Established as delegates of the Change Authority Board (CAB) overseeing the transition of new and changed business systems and technical services (referred to herein as “services”) into the technical and infrastructure environment
What is the Operational Transition Group?
A structured document which contains information about deliverables, prices, contact points and processes.
What is a Service Catalogue?
shutdown -r -t 5
What is the command to restart in five seconds?