Nickelodeon
Who lives in a pineapple under the sea?
Spongebob
What is the name of the pack leader in Paw Patrol?
Ryder
What is the name of Wendy’s dog in Peter Pan?
Nana
Who is SpongeBob's best friend?
Patrick the Star
1. In customer service, pet peeves or hot buttons are behaviors such as _____.
putting someone's call on hold without permission
demonstrating knowledge or authority
answering the telephone promptly
exhibiting a professional appearance
putting someone's call on hold without permission
A TV show popular in the 90's/2000's where a boy wore a tiny baseball cap
Hey Arnold
What is the name of the DJ in Yo Gabba Gabba?
Lance
What is the name of the leader on Mission Force One?
B.Miles
What is the name of the red car in Cars?
Lightning McQueen
Which of the following is an example of nonassertive behavior in a Western culture?
Briefly gathering your response
Avoiding eye contact when talking to someone.
Folding the hands while talking.
Apologizing for mistakes and moving on with the conversation.
Avoiding eye contact when talking to someone.
What is the name of the main character in "The Adventures of Jimmy Neutron, Boy Genius"?
Jimmy Neutron
What is the name of the city that the Monster Machines live in "Blaze and the Monster Machines" ?
Axel City
What is the name of the frog in Muppet Babies?
Kermit
What is the name of the main character "In Wizards of Waverly Place"?
Alex
5. Which of the following is an element of the interpersonal communication model?
Conflict
Aggressive service
Noise
Negative communication
Noise
What is the name of Carly's brother in iCarly?
Spencer
Name all Characters In Dora?
Dora, Diego, Boots, and Swiper
What is the name of the Villain in Peter Pan?
Captain Hook
What is the name of the Cowboy in "Toy Story"?
Woody
Which of the following is an example of negative nonverbal behavior?
A firm handshake
Gesturing with open hand
Pointing a finger
Maintaining eye contact
Pointing a finger
What Nickelodeon shows was Ariana Grande on?
Sam and Cat + Victorious
What is animal are Max and Ruby?
Bunnies
What is the name of the cat in PJ Masks?
Cat Boy
What is the name of the boy in Toy Story?
"Andy"
Particularly in customer service situations, an effective listener should be _____.
emotionally involved
defensive
understanding
judgmental
understanding