RM/IM SCREEN
ACE SCREENS
NSF/OD
WHSE
MISC/TAX INFO
100
SHOWS IS A CUSTOMER HAS OPTED IN/OUT OF OVERDRAFT PAYMENT SERVICES
What is IM2O
100
DISPLAYS A LIST OF YOUR SERVICES PLACED FOR FULFILLMENT TO COMPLETE.
What is MY SERVICE REQUEST
100
DISPLAYS PRIOR NSF ITEMS FOR THE ACCOUNT
What is IM41N1
100
DATE THAT DETERMINES WHEN THE FUNDS ARE MADE AVAILABLE TO THE CUSTOMER
What is SETTLEMENT DATE
100
WHO IS CALLING CUSTOMER NAME AND ACCOUNT CHECK NUMBER AND AMOUNT
What ARE THE QUESTIONS YOU MUST ASK WHEN VERIFIYING A CHECK
200
WHAT SCREEN WOULD SHOW IF A CUSTOMER HAD OVERDRAFT PROTECTION WITH A CREDIT CARD?
What is IMI1
200
DISPLAYS ALL SCREENS AND SERVICES REQUESTED BY THE CSR
What is EVENTS TAB
200
USED TO LOCATE MISSING DEPOSITS AND DEBITS ON A CSUTOMERS ACCOUNT
What is IM41N1XX
200
HOW LONG A CUSTOMER HAS TO DISPUTE AN ITEM WITH A CODE OF CCD-CTX
What is 24 HRS
200
$6.00
What is THE COST FOR CLOSING THE ACCOUNT AT THE CALL CENTER
300
WHAT SCREEN WOULD BE USED TO VERIFY THE CUSTOMERS MOTHER'S MAIDEN NAME
What is RMC3
300
DISPLAYS A LIST OF TRANSACTIONS FROM TODAY.
WHAT IS ACTIVITIES TODAY TAB
300
THE SYSTEM WILL AUTOMATICALLY TRANSFER THE FOLLOWING NIGHT AT PROCESSING THE EXACT AMOUNT NEEDED TO COVER THE OVERDRAWN BALANCE
What is A CREDIT CARD
300
USED TO LOCATE THE PHONE NUMBER FOR AN ACH TRANSACTION
What is FED WIRE
300
MONEYGRAM
WHAT IS THE COMPANY THAT CLEARS BXS CASHIERS CHECKS
400
WHAT SCREEN WOULD BE USED TO VIEW ACTIVITY FROM TODAY
What is IMEJ
400
WILL BE DISPLAYED ONLY IF THERE ARE ITEMS NSF OR OD TODAY
What is EXCEPTIONS TAB
400
THE SYSTEM WILL AUTOMATICALLY TRANSFER THE SAME NIGHT AT PROCESSING THE EXACT AMOUNT NEEDED TO COVER THE OVERDRAWN BALANCE
What is AN EQUITY CREDIT LINE
400
AFTER SIGNING INTO PASSPORT THIS IS USED TO SIGN INTO WARHOUSE
What is EFT1
400
DATE AND AMOUNT OF LAST DEPOSIT MOTHERS MAIDEN NAME
What is BANK STANDARD ID
500
WHAT SCREEN WOULD DISPLAY TRANSACTIONS SINCE THE LAST STATEMENT
What is IMI3
500
WILL DISPLAY THE CUSTOMERS MAOTHERS MAIDEN NAME
What is THE IDENTIFICATION TAB
500
SCREEN THAT SHOWS ITEMS NSF LAST NIGHT
What is IMED
500
IF A DIRECT DEPOSIT COMES IN WITH THE WRONG ACCOUNT NUMBER, WHEN WOULD THIS BE CORRECTED
What is THE NEXT DAY
500
SHARING OF INFORMATION WITH COMPANIES WHO ARE NOT MEMBERS OF OUR CORPORATE FAMILY BUT WHOM WE HAVE DEVELOPED A BUSINESS RELATIONSHIP.
What is NON-AFFILIATE SHARING
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