Customer Solutions

Strategic Pillar

100

What are the two objectives of customer solutions delivery?

Customer intimacy and profitability across B2B and B2C

200

C3 delivery goal of customer solutions by 2025

What is $400MM by 2025?

300

Increase in % of direct customer buy Shell B2B services expected by 2025

What is 15.5pts?

B2C

100

310k customers enrolled across 14 markets

What us the current audience for SHARE 1.0?

200

Delivered $196M in C3 since launched in 2020

What is live streaming in China?

300

Cloud-based POS

Next generation CRM

Web-based application

Centralized intranet portal

What are the four elements of Jiffy Lube's Project Phygital?

B2B

100

xx

xx

200

x

x

What's Next?

100

Introducing a trade advocator through the digital metaverse 

What is Project Switch?

- Report bias or discrimination

- Research inclusion of female patients in clinical trials for all prescribed treatments

200

Upgrading and upskilling workshops to support EV services

What is Project Tomorrowland?