Bulk
Yard
Garbage
Recycle
Customer Service
100

Plastic bags are tangled with furniture at the curb.

What is an NOV?

100

Leaves and grass clippings that weigh no more than 40 lbs are acceptable.

What are yard/craft bags?

100

All carts must be set out before 7 AM.

What is a collection day?

100

Plastic wrapped around a water bottle.

What is not recyclable?

100

817-392-1234.

What is the customer service number?  

200

Mattresses, boxes, and a toilet are placed at the curb by 7 a.m. during the assigned week.

What is a bulk collection?  

200

Twigs under 4inch diameter.

What is a yard pile?

200
Unbagged trash with tires and paint in the cart.

What is a contaminated cart?

200

Cleaned pie pans and coffee cups.

What is recyclable?

200

Customers have reported issues with broken streetlights and a pothole.

What is the MyFW app?

300

In the 5th week of the month.

What is a bi-week?

300

Available for $75 by calling the city’s customer service center.  

What is a yard cart?

300
This cart is linked to the specified address. 

What is the cart's serial number?

300

Garbage and recycling carts touching each other.

What is the 2-ft placement rule?

300

The customer was unaware that paint and chemicals are not included in the bulk program but is willing to remove these items themselves.

What is the Environmental Collection Center?

400

The dimensions are eight feet long, six feet wide, and six feet tall.

What is 10 cubic yards?  

400

100 craft bags out on service day. 

What is a yard collection?

400

The monthly rate is $25.75.

What is a 96-gallon garbage cart?

400

Cart placed in the yard instead of at the curb:.

What is a cart not out?

400

A customer doing a kitchen DIY project outside of their assigned week wants to dispose of materials themselves.  

What is the drop-off station?

500

A lawnmower containing oil and gas.

What is a yellow tag?  

500

There is no limit on the amount of brush collected on service day.

What is a tied bundle?

500

250 pounds per cart.

What is the maximum weight?  

500

Broken glass in the cart.

What is recyclable collection?

500

The cost is $123.52 for the first 5 cubic yards and $107.40 for each additional 5 cubic yards, plus applicable taxes.

What is the Notice of Violation pricing?