LTL
Name the Freight Classes in order
50-500
How long is a Dry Van and how many standard 48 x 40 pallets can fit in it?
53 ft. and 26 Pallets
What is the name of our TMS?
Cabo
This service is used to help companies catch billing discrepancies.
Freight Bill Audit
What year was Priority1 founded?
1995
What do we need in order to quote an LTL shipment?
origin and destination zip, pallet count, weight per pallet, dims per pallet, commodity, and any accessorials
What is the max weight of a dry van
44,000 lbs.
What are the most common reports that we share with the customers in proactive meetings?
KPI report and Variance report
If our customer has a shipment where the value is more than the LTL carriers liability, what can they do to cover a higher amount?
Purchase 3rd party insurance
Who is our CEO?
Dan Berardi
If a shipment is breaking the linear feet rule with a carrier they might still give a rate for what?
Volume LTL
What do we need in order to quote a FTL?
city to city, weight, commodity
What is the name of our SaaS offering?
Cabotage
What are our 3 steps when dealing with a problem with a customer?
Identify the problem, provide a solution, come up with a way to never have it happen again.
What is the name of our sister company that was once our parent company?
Priority Wire and Cable
Name 5 regional carriers, 5 national carriers, and 5 brokers
Manager advise if correct.
In order to get a Partial TL quote, what are the 3 qualifications the shipment needs to meet?
Over 500 miles, under 30 feet of space, under 30,000 lbs.
When we first get an account what are something that we should do on every account?
Make sure volume is turned on, make sure an inventory list is created, save phone numbers in cell phone, create preferences (If applicable).
If one of our customers customer is always asking for tracking updates, what can we advise them to use to help them out?
Per shipment tracking report
What markets has Zach Miller been apart of during his career?
Anaheim (LA will work), NJ, and Boston
If an overlength pallet needs a lift gate delivery, what company offers a service to help with this? What is that service?
ABF. Flatbed with a forklift delivery.
If a shipment is traveling over 1500 miles and to heavily populated areas, what type of rate should you ask for?
Rail
What does PLACCE stand for?
Pricing, Logins, Address Book, Commodity List, Cabo Preferences, Epay
If a customer is always making mistakes when booking shipments on their own, what can we do to insure we check on every shipment to help avoid problem?
Set up shipment notifications so when they book we get notified and can look over the details.
What department did Hunter Matthews and Andy Conger come from?
Carrier Sales