File Format & Custom Reports
What is the main difference between how we categorize a File Format versus a Custom Report?
File Format is built specifically for import into payroll software.
Custom Report is a client requested report for non-payroll purposes
Give 1 example of an internal integration and 1 example of an external integration.
Internal: TWP/TS, TWP/AS, WFHv1, WFH NextGen
External: PrismHR, AccountantsWorld, ADP, etc.
What term is now used within the product for employee groups that can be used for Clock Prompts, AutoHours and Geofencing?
"Legacy Groups"
Which Technical Support team member has closed the MOST tickets in calendar year 2025?
Becky! 2,219
What level or type of user is able to generate a File Format or Custom Report?
Client User / Company Admin
Which system is the "system or record" for employee data for these platforms:
- PrismHR
- Execupay
- ADP
The payroll platform itself!
With "Group Management" will managers receive notifications for employees in groups assigned to them?
No - notifications are driven off the Manager assignment field.
In WorkforceHub Legacy - how can a non-employee be setup as an Administrator?
By adding the user as a Contact in FileGuardian.
Approximately how many unique File Format and Custom Reports are available (round to nearest 10)
885
Please group these integrations into two groups:
1. Integrations built by Swipeclock
2. Integrations built by 3rd party
BambooHR / Accountix / CyberPay / PrismHR / Thomson Reuters ACS
1. Swipeclock built: BambooHR / PrismHR
2. Built by 3rd party: Accountix / CyberPay / TRACS
Name 2 of the 4 fields that are used when building a smart group for Group Management:
Department
Location
Position
Job
Who determines with file format is compatible with a payroll software for a client?
The payroll platform! Not Swipeclock :)
There are two additional processing rules that can heavily impact success or failure of File Format exports. Name at least 1 (or both for an extra 50 points!)
Labor Mapping
Pay Code Translation
- AccountantsWorld
- APEX
- Evolution
- Gusto
- Millennium
- Thomson Reuters ACS
GUSTO
What is arguably the main purpose of the Group Management tool?
Allows the ability for managers (other than direct supervisor) to edit/review timecards.
Why would it not be recommended for a payroll integrated client to utilize WorkforceHub Plus if the integration does not support onboarding?
Employee data management, duplicate employees, and various other reasons haha.
There are the three types of data exports that can be built, please name at least 2!
Detail report.
Daily report.
Summary report.
What are the three steps that data moves between systems for a new hire when a client is using all features of WorkforceHub Plus, when it is integrated with a payroll platform?
1. ApplicantStack to WorkforceHub - Candidate Hired.
2. WorkforceHub to Payroll - Candidate onboarding
3. Payroll to WorkforceHub - New hire roundtripped
Please describe a scenario where a manager would need both "Alternate Manager" access and "Multi-Manager" access.
Alternate manager access is needed so secondary manager receives Time Off Request notifications for employees who report to a different manager.
Multi-Manager allows a manager access to employees irregardless of which manager they report to.
Which Project Manager has closed the most projects in calendar year 2025?
Hatch - 118!