Customer Specific - DISPATCH
True or False: For Swift, if we call all available shops within radius, and we are unable to locate service, we will need to call Swift for how to proceed.
What is False?
This was the first explorer to circumnavigate the globe.
Who is Ferdinand Magellan?
Prince Florian is the name of the Prince from this Disney Movie.
What is Snow White?
True or False: We must obtain approval to move beyond the requested dealer.
What is False?
According to "The Princess Diaries," Genovia is famous for this fruit.
What are pears?
The Midwest was named when the land was still the middle of the West. The West was expanded when this purchase was made.
What is the Louisiana Purchase?
For Chiquita, we ask the caller if the trailer is ___ or if the bananas are ____.
What are empty or frozen or dry?
This is how we proceed if the driver does not answer for the huddle.
What is reach out to the Western Express Channel?
This actress has won the most Oscars.
Who is Katharine Hepburn?
The breakdown locations for Amazon calls generally match these.
What are the Location Code?
If Amazon calls in requesting to change a scheduled call to ASAP, this is how we proceed.
What is advise them MCS will need to cancel the scheduled service request and submit a new request?
For OG&E if the call comes in after this time, we ask if the work can be performed the following morning.
What is 17:30?
This is the maximum acceptable ETA.
What is four hours?
This was the director for "Kill Bill".
Who is Quentin Tarantino?
You will find the ____ noted somewhere in the notes/comments on a Western Express Ticket. (You must have approval to move beyond this.)
What is the requested dealer?
For Swift, if the shop you are calling provides you a 3.5 hour ETA, you need to call ____ more shops.
What is six?
This actor played the character Jack Sparrow in the "Pirates of the Caribbean" series.
Who is Johnny Depp?
This is how many times we call the driver for a huddle (if they are not answering).
What is four times?
We must obtain this before we can call FNA/FleetNet America.
What is approval from the Team Lead Channel?
In North America, wild reindeer are referred to as this.
What are caribou?
This was the first Western explorer to reach China.
Who is Marco Polo?
This is the smallest US state.
What is Rhode Island?
"Titanic" was released in this year.
A: 1997 B: 1998 C: 1999 D: 2000
What is 1997?
In "Men in Black," the name Will Smith's character is
A: AJ B: Agent J C: Agent Smith D: Agent Green
What is Agent J?
In "Mean Girls," Gretchen claim her father invented these.
What are Toaster Strudels?