CVG AIRPORT HISTORY
WHY IS THECINCINNATI/NORTHERNKENTUCKY AIRPORTREFERRED TO AS “CVG”?
CVG REFERENCES THE CITY OF COVINGTON, KY
WHAT YEAR WAS THE AMBASSADOR PROGRAM FOUNDED?
1994
WHERE CAN PASSENGERS SMOKE WHILE AT CVG?
PRE-SECURITY,
NEAR THE GTCs
WHAT IS THE UNIVERSAL NUMBER FOR DISPATCHING ASSISTANCE?
859-767-7777
WHAT IS THE NAME OF THE PROGRAM WHICH HELPS PASSENGERS GO THROUGH TSA WITH ASSISTANCE?
TSA CARES
WHAT YEAR WAS CVG AIRPORT FOUNDED?
THE YEAR 1947
WHERE CAN AMBASSADORS PARK FOR FREE WHILE TRAVELING?
EMPLOYEE LOT OR
VALUPARK LOT
HOW MANY SERVICE ANIMAL RELIEF AREAS (SARAs) ARE THERE? WHERE?
3 TOTAL – 1 IN EACH
CONCOURSE (GATES A18 & B13) AND 1 IN GTC EAST
WHO SHOULD I CALL IF I FIND UNATTENDED BAGGAGE?
AIRPORT POLICE
WHAT SYMBOL IS ON THE LANYARDS THAT DENOTE SOMEONE MAY HAVE A HIDDEN DISABILITY?
A SUNFLOWER
WHAT PASSENGER AIRLINE MOST RECENTLY JOINED CVG?
HOW MANY HOURS DOES A CVG AMBASSADOR NEED TO VOLUNTEER EACH YEAR?
48 HOURS
EAST OR WEST GTC –UBER/LYFT/RIDESHARE?
GTC EAST
WE HAVE TWO TSA CHECKPOINTS AT CVG: WHERE ARE THEY?
ONE IN THE TERMINAL, ONE IN CONCOURSE B (FIS EXIT)
IF I NEED TO CALL AN INTERPRETER FOR A PASSENGER, WHAT PROGRAM CAN I USE?
LANGUAGE LINE (VIDEO AND AUDIO!)
IN 2025, HOW MANY PASSENGERS TRAVELED THROUGH CVG?
NEARLY 9 MILLION (8,971,128)
HOW MANY HOURS DID OUR TEAM VOLUNTEER LAST YEAR?
OVER 10,000 HOURS
WHERE IS LOST & FOUND CURRENTLY LOCATED?
BAGGAGE CLAIM, NEAR CAROUSEL 1
(TICKETING BY SUMMER!)
A PASSENGER ASKS YOU TO KEEP THEIR KEYS SAFE FOR THEM… CAN WE DO THIS?
NO! WE CANNOT SAFELY STORE PERSONAL ITEMS
WHAT SOFTWARE NAVIGATES PASSENGERS WITH TURN-BY-TURN DIRECTIONS ON THEIR PHONE?
GOODMAPS
WHAT RUNWAY WAS THE LAST OF OUR 4 TO BE BUILT?
RUNWAY 18C/36C
COMPLETED IN 2005
HOW MANY PLACES CAN AMBASSADORS VOLUNTEER IN THE AIRPORT?
4* - 3 INFORMATION BOOTHS & OPPORTUNITY TO ROAM
WHERE CAN I FIND A UNIVERSAL CHANGING TABLE?
CONCOURSE B, FAMILY ASSISTANCE ROOM NEAR B15
SOMEONE HAS FALLEN ON THE ESCALATOR…WHERE IS THE STOP LOCATED?
RED BUTTON UNDER A PANEL, TO THE SIDE OF THE ENTRANCE/EXIT
HOW MANY SPACES DO WE HAVE ON-SITE FOR NURSING MOTHERS? WHERE ARE THEY?
3 – Gate A4, Gate B12,
CONRAC Level 1