Customer Values
Work together with your colleagues to get a task done more efficiently.
What is COLLABORATION?
Managing total store operations and training and developing the store team.
What is the STORE MANAGER?
The "O" in GOT Heart stands for this.
What is "OFFER" to help the customer?
Deliver on your promises. Do what we say and what is right.
What is INTEGRITY?
Delivering world-class customer service to all customers, ringing register, straightening and stocking shelves.
What is the STORE ASSOCIATE?
The "G" in GOT Heart stands for this.
What is "GREET" the customer?
Think of ways to better satisfy customers.
What is INNOVATION?
Learning the duties and responsibilities of a Store Manager.
What is the STORE MANAGER TRAINEE?
The "T" in GOT Heart stands for this.
What is "THANK" the customer?
Take personal ownership for your actions and results.
What is ACCOUNTABILITY?
Overseeing the daily operations of the pharmacy and partnering with the Store Manager to drive sales and staff the pharmacy.
What is the PHARMACY MANAGER?
Fill in the blank: Exceeding __________ Expectations
What is Exceeding "CUSTOMER" Expectations?
Treat people with respect and compassion, so they feel valued and appreciated.
What is CARING?
Assisting customers who are dropping off/picking up prescriptions by accessing/entering data into the pharmacy computer system and filling prescriptions for the Pharmacists to verify.
What is the PHARMACY TECHNICIAN?
Fill in the blank. Suggest the _______ Brand
What is Suggest the "CVS" Brand?