HealthHUB Strategy
This role serves as a patient advocate / navigator in the store
What is a Care Concierge?
Houston
What city did we pilot BH with Memorial Hermann?
This tool allows external providers to directly schedule MC appts on behalf of the patient.
What is third-party scheduling?
5
Consumer Value Store
What does CVS stand for?
Mild to moderate
What type of conditions do our licensed therapists see?
Hartford Healthcare
Which provider discontinued discussions with our team due to their legal disputes?
What is Carequality?
85%
What is our preferred MLR target?
CEC
What is the seemingly Jedi-like council that MC always has to get approval from on new requests?
This initiative was focused on managing PCPs not in a VBC deal
What is HUB attribution?
South Florida
Where does CareMax have dominant regional presence?
The method in which CVSH can respond to an EPIC-based provider.
What is direct messaging?
50%-75%
Starts on Jan 1, 2023.
What is REACH?
100%
What percent of primary care services does MC claim to deliver as of 2022?
360 Portal
Which provider tool did we think provided substantial patient medical information to support MC visits, but ended up being primarily focused on CV?
Automated data exchange, interoperability, PCP and specialist navigation, etc.
What are enhanced capabilities?
14
How many stores are we piloting BH with Memorial Hermann in Houston?
Provides capabilities to provide risk-based, capitated contracts.
What is MSO?
102
How many HH locations are located in Texas, the state with the largest number of HH locations?
12 Measures
How many quality measures are part of the DCE model?
This enables sharing of patient gap information between a provider and MC.
What is kiteworks?
11
How many total gaps-in-care does can CVS help close?
These need to be configured in order to implement a gaps-in-care program.
What is ROCM and HEE?