Human Resources
MF Policy/Procedures
Maintenance
Cushman History
SOC Controls
100

Program to encourage current employees to act as talent ambassadors to help attract talent needed to grow our business

What is Employee Referral Program

100

The first step to complete to place an order

What is create a WTN/PO

100

I am the national vendor for maintenance supplies

Who is HD Supply?

100

When was CW Founded?

When is 1917

100
SOC Controls are part of our processes: SOC stands for what

What is Systems Organization Controls

200

Days accrued throughout the calendar year and based on employee's years of service.

What is PTO Days

200

Complete this within 24 hours after the resident moves out of the unit, or within 48 hours if the move-out date falls on the weekend

Move out inspection

200

Cleaning gutters during spring, checking playground equipment during winter months, servicing air conditioning chillers or pool pumps during off season are all examples of what?

What is Preventative Maintenance

200

This year Cushman & Wakefield its acquisition of Pinnacle Property Management Services 

What is 2020

200

The top two areas missed within our SOC Control policies are:

What is write-offs and monthly posting

300

Open-toed shoes or sandals are examples of what?

What is inappropriate attire for onsite employees

300

How often are safety meetings completed?

Monthly

300

Inspect all property, street, parking lot, and garages lights how often

What is weekly

300
Cushman has these many offices worldwide

What is 400

300

Per CW, balances outstanding for this many days past the deposit accounting date for past, canceled and denied must be approved for write off during pre-close.

What is 15+ days.

400

This needs to be complete within 30 days of hire.

What is benefit enrollment
400

On call maintenance team members must respond to by calling the resident within this amount of time

What is 20 minutes?

400

Provide current government-issued photo ID and sign key log is required to do what.

What is hand out vendor key.

400

CW Multifamily manages how many communities in the US?

What is over 737

400

Process performed when in-office payments are processed by only one team member at any point during the prior accounting month.

What is Single Person Payment Processing

500
An HR hierarchy led by a "manager" and defines who reports to whom.

What is: Supervisory Organization

500

I am required to be updated semi-annually or during a team change.


What is the EOP

500

For occupied units: Max amount of keys signed out at a single time

What is no more than 3-5 keys

500

Driven, Resilient, Inclusive, Visionary, and

Entrepreneurial are all what.

What is CW Core Values (DRIVE)

500
When following Single Person Payment Processing Controls, these reports must be reviewed & explained by the Property Manager & Regional Property Manager

What is PINN Charge Register by user and PINN Receivable Aging Report