Q: What is a “reference” on a job application?
K: Kisa yo rele yon "referans" nan yon aplikasyon travay?
A: A person who can speak about your skills and experience.
Yon moun ki ka pale de konpetans ou ak eksperyans ou.
Q: True or False: You have the right to be paid for all hours you work.
K: Vre oswa Fo: Ou gen dwa pou yo peye ou pou tout lè ou travay.
A: True. / Vre.
Q: What is a good way to remember appointments?
K: Ki bon fason pou sonje randevou?
A: Write them in a calendar.
Ekri yo nan yon kalandriye.
Q: What is “teamwork”?
K: Kisa yo rele “travay an ekip”?
A: Working well with others to reach a goal.
Travay byen ak lòt moun pou reyalize yon objektif.
Q: What should you say when greeting a customer?
K: Kisa ou ta dwe di lè ou ap salye yon kliyan?
Hello, how can I help you?
Bonjou, kijan mwen ka ede ou?
Q: What does “entry-level job” mean?
K: Kisa “travay nivo antre” vle di?
A: A beginner job that does not require much experience.
Yon travay pou kòmanse ki pa mande anpil eksperyans.
Q: What is “minimum wage”?
K: Kisa yo rele “salè minimòm”?
A: The lowest hourly pay an employer can legally give.
Pi piti salè pa èdtan yon patwon ka legalman peye.
Q: What is one way to save money on groceries?
K: Ki youn nan fason pou ekonomize lajan lè w ap achte manje?
A: Make a shopping list and stick to it.
Fè yon lis achte epi suiv li.
Q: Give one example of “good communication.”
K: Bay yon egzanp “bon kominikasyon.”
A: Listening carefully and speaking clearly. / Koute byen epi pale klè.
Q: What is the most important tool for customer service?
K: Ki pi enpòtan zouti nan sèvis kliyan?
A: A friendly attitude.
Yon atitid zanmitay.
Q: What does “full-time” usually mean?
K: Kisa “tan plen” an nòmalman vle di?
A: About 35–40 hours per week.
Apeprè 35–40 èdtan pa semèn.
Q: Can your boss discriminate against you because of race or religion?
K: Eske chèf ou ka diskrimine kont ou akoz ras oswa relijyon?
No. It is against the law.
Non. Sa kont lalwa.
Q: Why is it important to be on time?
K: Poukisa li enpòtan pou rive alè?
A: It shows responsibility and respect.
Sa montre responsablite ak respè.
Q: What does it mean to be “adaptable”?
K: Kisa sa vle di pou ou “adapte”?
Being able to change when situations change.
Kapab chanje lè sitiyasyon chanje.
Q: What should you do if you don’t know the answer to a customer’s question?
K: Kisa ou dwe fè si ou pa konnen repons yon kliyan?
A: Ask for help or find the answer.
Mande èd oswa chèche repons lan.
Q: What is a “cover letter”?
K: Kisa yo rele yon “lèt motivasyon”?
A: A letter you send with your resume to introduce yourself.
Yon lèt ou voye ansanm ak CV ou pou prezante tèt ou.
Q: What is “overtime pay”?
K: Kisa yo rele “peman siplemantè”?
A: Extra pay for working more than 40 hours a week.
Lajan anplis pou travay plis pase 40 èdtan nan yon semèn.
Q: What does it mean to “prioritize” tasks?
K: Kisa sa vle di “mete priyorite” sou travay yo?
Do the most important things first.
Fè bagay ki pi enpòtan yo an premye.
Q: Why is a positive attitude important at work?
K: Poukisa yon atitid pozitif enpòtan nan travay?
A: It makes teamwork easier and improves the workplace.
Sa fè travay an ekip pi fasil epi amelyore anviwònman travay la.
Q: Why is listening important in customer service?
K: Poukisa koute enpòtan nan sèvis kliyan?
A: So you understand the customer’s needs.
Pou ou ka konprann bezwen kliyan an.
Q: What is “networking” when looking for a job?
K: Kisa “rezo” vle di lè ou ap chèche travay?
Talking to people and making connections to find opportunities.
Pale ak moun ak fè koneksyon pou jwenn opòtinite.
Q: What government agency enforces workplace safety in the U.S.?
K: Ki ajans gouvènman ki veye sekirite nan travay Ozetazini?
OSHA (Occupational Safety and Health Administration).
OSHA (Administrasyon Sekirite ak Sante nan Travay).
Q: What is an example of good problem-solving?
K: Ki egzanp yon bon fason pou rezoud pwoblèm?
Stay calm, think of options, choose the best solution.
Rete kalm, panse ak plizyè opsyon, chwazi pi bon solisyon an.
Q: What is an example of “leadership”?
K: Ki egzanp yon “lidèchip”?
Guiding a team and helping others succeed.
Dirije yon ekip epi ede lòt moun reyisi.
Q: What should you do if a customer is upset?
K: Kisa ou ta dwe fè si yon kliyan fache?
A: Stay calm, be respectful, and try to solve the problem.
Rete kalm, montre respè, epi eseye rezoud pwoblèm nan.