CW Policy
What are the 3 worker types under the CWP program at Adobe?
Agency Temp, Independent Contractor, Vendor Worker
What is the definition of an Agency Temp worker?
The Agency Temp worker type at Adobe refers to a worker hired and paid by an agency to do work for Adobe on a temporary basis. You might think of or refer to Agency Temp workers as: temp, contractor, consultant, etc.
What is the status of a ticket that has been completed
Resolved
Who makes up the members of the CWP Team on the Adobe side?
Dianne, Devin, Shweta, Emma, and Shelisa are FTE Adobe Employees. Virginia and Divith are contractors on their team. The CWP team on the Adobe side, is an extension of us. They are NOT Adobe Legal, Adobe TA, Adobe ERC, etc.
When a manager submits a Policy Exception form, who does it go to to approve?
The CWP Team- The Adobe team. (This is NOT Adobe legal or Adobe ERC, the CWP team will work with these departments if needed, but the approvals come from the CWP team)
A manager asks for if the Agency Temps can travel on behalf of Adobe- what do you tell them?
Generally, Agency Temp workers should not travel on behalf of Adobe. When role requires travel or expenses, worker is subject to Adobe’s Travel & Expense policy. Agency Temps may not incur expenses on behalf of Adobe employees
What is the definition of a Vendor Worker?
The Vendor Worker worker type at Adobe refers to a person who is an employee of a vendor company (supplier) who provides specialized or outsourced services that are not typically part of Adobe’s core business. You might think of or refer to Vendor Workers as: outsourced services (building management, security, food vendor), consulting firms (EY, Deloitte), etc.
Where can you research a worker to see who their employer is
WAND or Workday
What Business Unit is CWP under?
Employee Experience
Where are 3 places you can find the LOS in a specific country?
Inside Adobe- Tenure and LOS Policy, Global Playbook, SOP
What document should all Contingent Workers sign prior to starting an assignment at Adobe
Confidentiality and Network Access Agreement
What does CWP stand for?
Contingent Workforce Program
Name 2 types of tickets we can leave in the inbox
Contingent Workforce Exception Policy, PO emails, Vendor Worker emails, Compliance Screening
What is a Managed Service Provider (MSP)?
(a) A company that recruits and payrolls temporary workers (b) A company the manages an outsourced program or activity on behalf of Adobe (c) A company that has employees that it pays directly through its own payroll to provide a specific, specialized type of service that is typically not work that an Adobe FTE would perform.
What is the importance of ensuring a worker's data in WAND and Workday is accurate?
Data integrity is critical for Adobe- they also review end dates for LOS policy and security
Who is responsible for terminating a Contingent Worker
The MSP is to coordinate with the employer of record to manage the termination
What are the top 3 reasons Adobe chose Magnit as an MSP Solution?
Compliance, Experience, Cost Savings
What does SNOW stand for?
ServiceNow
Name 2 Adobe products
Adobe Printshop, Adobe Acrobat, Acrobat Reader, Adobe Creative Cloud, Adobe Creative Suite, PDF, Lightroom, Illustrator, Dreamweaver, InDesign, FrameMaker
A manager wants to extend someone past their regional tenure, what do you instruct them to do?
Submit a Contingent Workforce Policy Exception form, and let them know that outcomes are within the sole discretion of the CWP.
How long is the break in service for a contractor who has reached their LOS max
6 months
What company had a $99 million settlement for misclassification of workers that helped create the CW industry?
Microsoft
How do you attach a knowledge article in your response
Click on Attached Knowledge
Name one of the founders of Adobe
John Warnock or Charles Geschke
What is the break in service policy at Adobe?
Depends, Agency temp to FTE- no break in service required, Employee to Contingent worker- 1 year break in service, Vendor worker to Agency temp- requires approval of the CWP Office- Contractor after LOS, 6 months