Our ___ is to achieve excellence and exceed customer expectations.
What is our Vision?
This famous Millennial is known for reshaping the world of social media.
Who is Mark Zuckerberg?
This term represented by the letters EI refer to the awareness and management of one's emotions.
What is Emotional Intelligence?
When a leader is faced with critical tasks requiring immediate impact and cannot be delayed.
What is DO?
We provide an abundant water supply for our customers and _____ ______.
What is fire protection?
This record-breaking artist has dominated the music industry across multiple generations—and lately, she’s been making headlines for her relationship with NFL star Travis Kelce.
Who is Taylor Swift?
The ability to understand and share the feelings of another person, this soft skill is crucial for building strong team relationships.
What is Empathy?
According to the Eisenhower Matrix, this is what you should do with tasks that are neither important nor urgent.
What is ELIMINATE?
These two core values put the "CC" in "CCOATIE"
What are Customer Focus and Continuous Pursuit of Excellence?
As of 2025, this generation makes up the largest portion of the workforce and prioritizes work-life balance and meaningful careers.
Who are Millennials?
This soft skill helps you prioritize tasks, meet deadlines, and balance multiple responsibilities efficiently.
What is Time Management?
This is what an effective leader should do with urgent but not important tasks, creating valuable development opportunities for your team members.
What is DELEGATE?
These three Focused Strategic Teams help drive and implement improvement at a corporate level.
What are the Customer Focus, Workforce Focus and Operations Focus Teams?
This flashy NBA star, drafted straight out of high school hype, is often cited as a Gen Z athlete reshaping expectations of leadership, branding, and confidence for the Charlotte Hornets.
Who is Lamelo Ball
SMART goals at CWS are Specific, Measurable, Attainable, R______ & T_________.
What are Relevant & Trackable?
These tasks are important but not urgent and belongs the Quadrant where you should schedule dedicated time for them.
Charleston Water System uses these two frameworks support how we operate.
What is EUM (Effective Utility Management) and ISO 14001, also known as EMS (Environmental Management System)?
This famous YouTuber/Influencer consistently ranks as the #1 favorite content creator for Gen Z audiences and has a catchy name.
Who is Mr. Beast?
Figurehead, liaison, monitor, disseminator, and negotiator are just a few of the ten roles outlined in this practical leadership model developed by Henry Mintzberg.
What are Mintzberg's Managerial Roles?
This type of Matrix helps leaders sort tasks based on urgency and importance, not Neo and Morpheus.
What is the Eisenhower Matrix