Social
Emotional
Academic
Financial
Basic
100

The student really wants to be involved in clubs but they don't know where to find them.

What is Presence?

100

The student is having an urgent mental health crisis that is beyond your scope.

What is drop-in Student Counselling?

100

The student is struggling to understand the new math class they are in. They mention that they didn't do that well in math last quarter so they are even further behind now.

What is Math Tutoring?

100

The student is a Veteran. They mention to you that they are really struggling to pay their tuition payments.

What is the Veteran's Center?

100

The student tells you that they don't attend their MWF 8am class because they they can't afford to buy groceries unless they pick up an extra morning shift. Their job only allows them to work mornings on those days.

What is the Wildcat Pantry?

200

The student is looking to volunteer to amp up their resume.

What is SLICE?

200

The student is a Veteran who has been missing classes because they experiencing intense PTSD.

What is Veteran Center or Student Counseling?

200

The student is a distance learner and they really need help with Chemistry. Their professor only offers office hours in person, so they can't get the help they need.

What is Online Tutoring?

200

The student tells you that they haven't come to class because their financial aid still hasn't kicked in and they can't afford the required textbooks.

What is Financial Aid office or Financial Wellness Center?

200

The student tells you they can't make it to classes because they have a weird sore on their foot that makes it really hard to walk around campus.

What is Student Health Services?

300

The student mentions that they really love snowboarding, but buying the equipment for it is just not in their budget right now.

What is OPR? (Recreation Center?)

300

When was CWU founded?

1891

300

The student is present in class everyday but the have not submitted a single assignment. When you ask, they tell you it's because they've never seen any. They show you their canvas page and the only thing that shows is UNIV 101 and orientation information.

What is Information Services?

300

The student tells you that they are struggling to pay bills with what is left of their financial aid for the quarter. They have time in their schedule for a job, which would help a lot. But they live on campus and they don't have a way to get to work everyday.

What is Student Employment?

300

The student tells you that their roommate is impossible to live with. They play loud videos through all hours of the night and it's making them have to sleep through their morning classes just to get a little rest each day.

What is housing/res life?

400

The student is physically active and has a hard time making friends. They are pretty social but they don't often get invited to events that could help them meet new people.

What is Recreation Center?

400

The student discloses to you that they have experienced a form of interpersonal harm, and they don’t know who to go to report it.

What is Title IX or Campus Police?

400

The student just got an internship that they need to prove they took a certain class for. They don't know how to access their transcript.

What is the Registrar?

400

The student shares they are in a lot of debt, and they can afford to pay it but they are having trouble figuring out where to start.

What is the Financial Wellness Center?

400

The student tells you that they don't really use their wildcat bucks to pay for dinner on campus because they typically get a free meal from their dining job. They mention that they struggle to pay for basic hygiene items (band-aids, toothpaste, menstruation products).

What is Dining Services?

500

The student identifies as AAPI and they are having trouble feeling like they fit in.

What is DEC? 

500

The student disclosed to you that they might "know someone" who struggles with drug misuse. However, they might be hiding that it is them, but they don't want to get in trouble.

What is the Wellness Center?

500

The student has an assignment they've missed. They need to record a podcast for a class but they don't have the proper equipment to do so.

What is multimodal learning?

500
The student has a big medical bill that they need to pay, and they can't come to class because they have to pick up shifts in order to get the money.

What is case management?

500

The student cannot hear when they are in class, because they are hard of hearing so it makes them not want to go.

What is disability services?