Benefits Basics
What type of employee is always eligible for benefits?
What is full time employees?
What is the deadline for most QLEs?
What is 30 days?
True or false - a group can only offer vision to their employees while having Gusto be their broker
What is false? The group must offer medical in order to also offer vision.
What lines of coverage can the employee enroll in through Federal COBRA?
What is medical, dental and vision?
A company eligible for small group health insurance has up to ___ full time employees
What is 50?
List the qualifying life events
What is marriage/divorce, birth of a child/adoption, gaining coverage elsewhere, turning 26, or losing other coverage?
Who will call the carrier if the employee is wondering if their insurance will cover a specific medication?
An employee was terminated on 3/19 and the company's termination policy is last day of employment. What is the employee's termination effective date?
What is 3/19?
List the types of metal tiers
What is bronze, silver, gold and platinum?
What is the renewals process and the new plans process?
What does the Benefits Services team handle?
How are employees who are eligible for Federal COBRA contacted by Anuvi?
What is by email and snail mail?
An employer is wondering why the carrier is calling them to inform them they are behind on payments - they think Gusto should be sending over the payments. How do we assist them?
True or false - a birth certificate is valid proof for a marriage QLE.
What is false? A marriage license is valid proof for a marriage QLE
List all that responsibilities of escalations and quality team?
True or false - the state continuation requirements for eligible employees vary by state to state.
What is true?
An employer changed their bank account information in Gusto and is wondering why their bank account information isn't updated with the carrier. How can we assist them?
What is directing them to the carrier to update their bank account information?
A company wants to change their waiting period in the middle of the plan year - which team should you direct them to?
What is no team because Gusto does not support mid year waiting period changes?
Who calls the carrier if the dependent should be enrolled in coverage but is not?
Who is the Benefits Services team? (or Gusto)
How many full time employees must a company have to be subject to Federal COBRA?