Gotcha!
A fake email is sent to a large group of people, hoping some of them will click on a link and give up their personal information
What is phishing?
- Forward phishing emails to spam@usli.com
- Forward emails you are unsure if they are phishing to servicedesk@usli.com
A complex word or phrase that verifies that you and only you have access to an account
What is a password?
* Change your password when you receive the first email notification that it is about to expire
When someone uses another person's PII (personal identifying information) without their permission to commit fraud or other crimes.
What is identity theft?
-If you suspect or know you have been a victim of identify theft or a data breach there is a guide on the TechConnect page entitled "What to do After a Data or Identity Breach"
People who are trying to break into your computer/email/WiFi network and steal your username and password
Who are hackers?
Technology that allows devices such as computers, mobile devices and other equipment to connect to the internet without a cord
What is WiFi?
- Verify the name of the public network before you connect
- Password protect your home WiFi and hide the name from broadcasting
Harmful software that seeks to damage or exploit the computer that runs it or installs it
What is malware?
- If you see a strange pop up or suspect your computer has been comprised please call (888) 523-5545 extension 2411.
Used to reset, unlock or change your password on your own
Found in popular public places like airports, coffee shops, malls, restaurants and hotels; allows you to access the internet, often for free
What is public WiFi/hotspot(s)?
- Public WiFi, free or paid, should be used sparingly and should not used to be access private or sensitive information. Disconnect each time when finished using the connection.
People who protect the company's computer systems, networks, customer and community member data from disruption, theft, attacks or damage
Who are community members?
-Cybersecurity is only effective if we all practice it consistently
A company that provides subscribers with access to the internet at their home or business
What is internet service provider? (Comcast, Xfinity, AT&T, Verizon, Spectrum, RCN CenturyLink)
- Verify your home internet speed by doing a speed test. Call your internet service provider if you are not getting the speed you pay for monthly.
Any combination of your name, address, phone number, credit card/account/driver's license/social security number.
What is PII? (or Personally Identifiable Information)
- Check the TechConnect Corner on the intranet for resources to see if your info has been exposed
"What to do after a Data or Identity Breach"
The use of personality, knowledge of human nature and social skills to steal passwords, keys tokens or other credentials to gain access to systems or buildings.
What is Social Engineering?
- If you spot someone in your building that you suspect is not a community member please notify your leader or Facilities.
When a hacker monitors and steals network traffic transmitting across a public WiFi network
What is sniffing?
- Disconnect from public networks each time you use them and do not stay connected for more time than is necessary to complete your task.
People who answer questions, respond and resolve calls and requests to 2411 and intranet service requests
Who is IT/IT Services?
*You can also enter a service request by going to http://intranet.usli.com/HelpDesk/Intranet/AddRequest
Cable that connects a desktop or laptop to a modem or router for internet access
What is an ethernet cable?
*For an optimal experience while working remotely, plug your computer into your modem/router.
A cyberattack that occurs when you are web searching a risk and you click on a website to view the business home page and a message appears demanding you pay a certain amount of money to unlock your computer
What is ransomware?
An identifier that is unique to each person used daily to login
What is username/email address?
Thin piece of plastic that's placed over your display or monitor or display panel in order to prevent wandering eyes from seeing information
What is a screen privacy protector?
- You can purchase a screen privacy protector for both your laptop and cell phone online or in a store. (Amazon, Best Buy)
A resource page for frequently and not so frequently asked IT and cybersecurity questions
What is the TechConnect corner resource page on the intranet?
- The TechConnect corner resource page has answers to FAQs and archived TechConnect messages that were sent to the community.
Connects your home network to public internet
What is a modem/router?
- When working from home, you should power cycle your modem(s) and/or router(s) weekly to refresh your device connections
Practice of making phone calls or leaving voice messages pretending to be from a reputable company to trick the person answering the phone to reveal private customer data
What is vishing?
- Hackers will attempt to record your voice saying the words "Yes" or "I accept". Do not answer their questions, hang up.
If you are unsure of the caller then ask for contact info and let them know you will call them back so you can research the company and report the call to IT.
Authentication method in which a person is granted access to a computer or system by an additional approval method after a password
What is two factor authentication/multi factor authentication/Duo?
- Do not approve your Duo login if you are not sitting at your computer trying to login.
- If you purchase a new mobile phone you will need to install Duo and set it up on the new phone. Please call (888) 523 - 5545
Not sure whether it is safe to travel abroad to a specific country? Check this agency's map for more info.
What is the U.S. Department of State (travel.state.gov)?
- You can enroll in their Smart Traveler Enrollment Program (S.T.E.P) alerts to receive updates for the specific country or region while you travel and let the US Embassy know you are there.
The strongest link in every company's security network system. The one person who can, through thoughtfulness and awareness prevent an attack on our systems or theft of customer data
Who are you? (Who am I?)
- You are a human firewall. We all work together to form the human firewall that protects us.
Name of a WiFi network
What is a SSID/network name?
- Change your home network name or SSID from the default and hide the network name from your neighbors, guests and strangers in the vicinity of your home.