Potent Potables
This is what you do when you walk away from your computer to get a drink of water.
What is lock your computer?
How long would it take a basic level hacker to break your properly complex 8 character password?
What is 39 minutes
This word shows in an email when you receive an email that is not from the IBP domain
What is [External]
This is what every ticket you open on behalf of someone else should contain
This is the full molecular formula for water, but is also a terrible password due to dictionary cracking.
What is Dihydrogen monoxide
How long would it take a talented hacker to crack your properly complex 12 character long password?
What is 3,000 years
You should always be skeptical of emails from these kind of domains
What are public domains
This is what you do to get assistance in reviewing and releasing a held email or attachment
Forward the email to the helpdesk
You may find one of this in the kitchen sink at work, but you should never plug it into your computer.
What is a USB Drive
This is the most reasonable and best complexity for a password right now
What is 12 characters long with upper case, lower case, number and special character
This is an option in Outlook to safely look at attachments without downloading them
What is preview
Employee IDs and passwords
What are things that should not be in tickets
If the ceiling collapses causing a printer to be flooded, this is the best course of action
What is, for some reason open a ticket to the security team
This is safer for your computer than a 4 character long password
This is when a bad actor pretends to be a known or trusted sender
What is spoofing
When you arent sure about an attachment, a sender or a link, you should always do this
What is forward the email to helpdesk@installed.net to create a ticket
This Kevin Costner movie would be a terrible password to use
What is Waterworld
You should make sure these are individually unique between work and your personal life
Between 2013 and 2015, Facebook and Google were tricked into paying over $100 million in phony bills through a phishing campaign by spoofing this vendor
Quanta
The action you should take when you see an email you dont trust and didnt expect
Press the Phish Alert button, which auto-generates a ticket