Health Care History & Trends
American Red Cross founder
Clara Barton
Quality of being honest and adhering to ethical and moral principles
Integrity
These careers are involved with creating a therapeutic environment for patient care
The use of facial expressions, body language, gestures, eye contact, and touch to convey messages or ideas
Nonverbal communication
You have this when you know or feel you have the power and ability to succeed
Confidence
Founder of modern nursing
Florence Nightingale
Ability to recognize and understand the feelings of others
Empathy
These careers perform tests or evaluations that create a picture of the health status of a patient at a single point in time
Diagnostic services
A method used to determine if communication was successful which occurs when the receiver of a message responds to the message
Feedback
Disagreement through which parties involved perceive a threat to their needs, interests and concerns
Conflict
The use of video, audio, and computer systems to provide medical and/or health care services
Telemedicine
Customary well-mannered social conduct
Etiquette
These careers are involved with using living cells and their molecules to make useful products
Biotechnology
Paying attention to and making an effort to hear what the other person is saying
Listening
Health care professionals specializing in different fields that collaborate on the care of an individual patient
Multidisciplinary team
"Father of Medicine"
Hippocrates
System of practical skills that allows an individual to use time in the most effective and productive way
Time management
These careers in health care are directed toward changing the health status of the patient over time
Therapeutic services
Examples of these types of communication barriers include deafness and blindness
Physical disabilities
The ability to see the big picture or the
objective of the task
Vision
Smallpox vaccine inventor
Edward Jenner
Personal practices for maintaining cleanliness
Hygiene
These careers are involved with documentation of patient records and health information
Health informatics
The loss of the power to use or comprehend words, usually as a result of injury or damage to the brain
Aphasia
Expressing something in a different way without changing the meaning
Reframing